Front Office Receptionist

Oriel House Hotel, part of the Talbot Collection are currently recruiting for a part-time Receptionist to join our team.
Main Duties: To greet guests on arrival in a warm and welcoming manner; To handle guest check in procedure; To have complete product knowledge of the hotel services & facilities and to communicate these to guests as required; To ensure that all charges are correctly posted to guest bills; To action all guest enquiries by phone or in person in a professional and friendly manner; To ensure that the guests needs and requirements are met; To ensure accounts are set up for functions or syndicates; To liaise with housekeeping with reference to the allocation of rooms; To ensure that all floats are maintained to the appropriate levels; The successful candidate will have: 1 years' Hotel Reception Experience; Friendly and professional work attitude; Fluent English essential - written and spoken; Must be available to work variable shifts; Excellent interpersonal and organisational skills Experience in using Hotsoft would be a distinct advantage This position will involve midweek, evening and weekend work.
What do we offer?
Complimentary Leisure Club Membership Discounted Accommodation Rates Life Insurance Employee Assistance Programme Bike to Work Scheme Pension Scheme Free parking Uniform   **Oriel House Hotel is an equal opportunities employer** Oriel House Hotel is certified as a Great Place to Work.