Front Office Receptionist

At Killashee we believe in bringing together the most talented hospitality professionals to work together and provide wonderful guest experiences.
We hire self-motivated people, train them to do their job superbly and create a working environment where they can flourish and develop their careers.
We now have a fantastic new opportunity for  Front Office Receptionist  to join our team and contribute to the future success of Killashee Hotel.
Main Duties: Providing an excellent customer service experience to all clients Usage of Opera Front Office System Working as part of the Front Office Team (reception, reservations and guest relations) Day to day running of the Reception Desk and switchboard  Processes reservations, cancellations and modifications promptly Up sell Hotel Packages & amenities Understanding the hotel's policy on guaranteed reservations and no-shows Ensure all guests queries are handled promptly and efficiently Professional and prompt check in and checkout of guests  To comply with the hotel policy in relation to cash handling and the billing/credit policy of the hotel Key Requirements: Excellent communication skills  Self-motivated and have positive attitude Passionate about hospitality and excellent service  Flexible with hours/ own Transport Will have previous experience in a similar role in a 4 star hotel Be an excellent communicator, have fluent English and have a very high standard of personal presentation Why work with us: We provide excellent learning and development opportunities  All our team members receive free leisure centre membership  Discounted rates for FBD Hotels and Resorts  Employee Assistance Programme and Wellness initiatives Affinity discount with FBD insurance for home, car and travel Free parking on site  Meals provided on duty Employee referral incentive scheme Social team events  Flexible working hours Excellent working environment focused on team appreciation Team Recognition programme  At Killashee we thrive to succeed in all areas of the hotel by incorporating our company values, as a team we think about the guest in everything we do, we treat each other with respect, we work cohesively as one team, we are creative and think outside the box and finally we have a can-do approach and take accountability.