Design Your Future at PVH Full Time Supervisor, Tommy Hilfiger - Liffey Valley
Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style.
Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids' sportswear, Tommy Hilfiger Denim, accessories, and footwear.
In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.
About THE ROLE Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. To deliver a first-class experience, we strive to hire individuals who live and breathe our values, are obsessed with delivering great service, and are nimble in adapting to change.
The Supervisor plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through passion and belief in our brands.
Responsibilities include: Ensure the efficient running of the shop floor to achieve the highest levels of customer service, sales, and profit.Support the management team in managing all personnel, product & merchandising functions, business processes, and results for the store.Participate in weekly management meetings and other staff meetings.Clearly communicate to staff all marketing and sales promotions.Drive shop floor sales and exceed store targets by motivating the team to achieve these goals, while offering customers an exemplary store journey.Consistently foster a positive store experience by treating all customers and colleagues fairly.Support the team in delivering the business strategy and ensuring consistent training on product knowledge and store maintenance.Achieve company standards/goals for personal sales results: sales v budgets, sales per hour, and units per transaction.Perform manager-on-duty functions, manage store opening/closing functions, and the sales floor.Focus staff on the importance of quality relationships with internal & external customers.Ensure staff accountability for building a repeat customer base by providing unparalleled spirited service.Ensure best practices with visual merchandising directives for sales floor and back room are executed; continually review for consistency.Work with the management team to build a talent pool for key positions, including possible successors.About YOU Previous track record of supervisory or specialist roles within a premium or luxury brand.Previous people management experience with the ability to resolve conflict and unproductive disagreements.Effective communicator with the ability to build relationships with ease.Team player who recognizes and celebrates the contributions and achievements of others.Confident in giving feedback that promotes positive behavioral change.Ability to quickly adapt and work with pace.Energetic and authentic with a clear presence on the shop floor.Approach all issues with a 'can do' attitude and show initiative to find in-store solutions.About WHAT WE OFFER At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates. We are committed to providing a competitive and comprehensive benefits program designed to support our associates both at home and at work.
PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.
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