General Assistant

Job Description Service –  serve food and beverages to guests in a friendly and professional manner.
Ensure that guests' needs and requests are efficiently and effectively addressed Customer Service -  provide excellent service by being attentive to guests' needs at every point on their customer journey.
Answering questions and addressing any concerns or issues in a friendly manner Teamwork -  collaborate with all other staff to ensure the smooth flow of operations and support and contribute to creating an inclusive and safe working environment Adherence to Regulations -  comply with health and safety regulations, as well as any specific food service or catering guidelines established on location Cleanliness -  maintain cleanliness and hygiene standards in the kitchen and dining areas Qualifications Genuine passion for customer service and hospitality Strong communication and interpersonal skills Ability to work collaboratively in a team environment Flexible and adaptable approach to work, with a solution-oriented mindset Excellent time management and organisational skills Detail-oriented with a focus on maintaining high standards of cleanliness and hygiene Basic computer literacy and familiarity with common software applications Knowledge of food safety and sanitation practices is desirable Previous experience in a similar role, particularly in the food service or hospitality industry, is advantageous Ability to work efficiently in a fast-paced environment Commitment to continuous learning and professional development