Position DetailsResponsibilities: • Provide guidance & vision on the latest security practices, tools, & technology for the advancement & refinement of the Global security environment.• Assess security risks & make recommendations for new applications & design secure solutions.• Provide technical support & 2nd level services in the areas of network, security & telephony infrastructure to IT staff both local & globally.
• Perform network, security & telephony hardware failure diagnosis and manage field service for resolution • Evaluate network, security & telephony hardware/software for standards-based implementation at sites worldwide.• Manage full end-to-end, client to server communication reliability & performance.• Perform network, security & telephony device software problem diagnosis & implement bug fixes/workarounds.• Select, configure & install network as well as security hardware, options & software.• Develop & maintain standard procedures for installation & maintenance of network, security & telephony systems software.• Develop, implement & test, network & security recovery mechanisms.• Install, configure & maintain network & security infrastructure services.• Install, configure & maintain network devices i.e., firewalls, routers, Layer 2/3 switches, wireless controllers & access points.• Solid understanding of network protocols, standards, & technology such as IP address management, dynamic routing protocols, OSPF, BGP, IP, TCP, UDP, Spanning Tree, QOS & VPNs• Conceptual knowledge of emerging network, telephony & server optimization and management technologies.
• Develop project plans, capital spending authorization requests & manage projects for implementation of new network, telephony & software technologies on both local & global levels.• Work with the server and network management team leads to coordinate the priorities & efforts of the server network systems staff to complete assignments & projects.
Qualifications & Experience:• Degree in Computer Science or Engineering, or equivalent combination of formal technical education.• Minimum 5+ years relevant experience.
• Strong knowledge & experience with Microsoft, Cisco, UCaaS technologies focused on large scale enterprise deployments.• Strong knowledge & experience with enterprise class LAN & WAN devices such as firewalls, switches, and routers.• Strong background in networking.
Must have working experience with some, or all of the following protocols: BGP, OSPF, 802.1Q, STP, Ethernet, IPv4,IPv6, TCP, UDP, and SNMP.• Functional knowledge in Software Defined Networking • Functional knowledge in SD-WAN technologies & management.• Knowledge of WAN & LAN concepts, network security, network optimization, performance monitoring, system resiliency, server backup & recovery, workstation connectivity, & Internet connectivity.• Experience with solutions for monitoring network & telephony performance, reliability & stability.