GOGB Experience SpecialistJob Description: Guinness Open Gate Brewery Experience Specialist/ Bartender Location: Dublin, Guinness Open Gate Brewery
Type: Full-time, permanent or Fixed Term Contract
Closing Date: September 23, 2024
About The Guinness Open Gate Brewery The Guinness Open Gate Brewery is the home of experimentation in beer at St. James's Gate in Dublin City. It is an experimental brewery which dates back over 100 years, welcoming visitors to our taproom and beer garden to sample unique beers. As an Open Gate Brewery Ambassador, you will work in a busy bar environment, helping visitors celebrate and explore the joy of beer, guiding them through tasting experiences.
About the Role We are looking for personable, chatty individuals who can engage with our visitors and guide them through the world of craft beer. If you enjoy being surrounded by people and are enthusiastic about customer experience, we'd love to hear from you!
Your primary responsibilities will include welcoming visitors, exploring beer styles and pairings, and occasionally representing Guinness in other markets. Your working hours will include days, evenings, and weekends, engaging with trade representatives and the broader beer community.
You will be responsible for: Participating in and leading Guinness Open Gate Brewery & Guinness Storehouse related duties: delivering connoisseur experiences, media & VIP tours, beer sampling, and events.Participating in Guinness related duties: product launches, trade events, Brewery Tours, and representing the brand off-site as required.Acting as an ambassador for the Guinness brand, ensuring excellent standards and communicating Guinness's brewing expertise.When not engaged in specific beer roles, Experience Specialists will carry out regular duties as required by the Guinness Storehouse. To be successful in this role, you will need: A friendly, helpful, confident, and engaging personality.To fully embrace customer service standards and maintain a customer-first mindset.A passion for customer engagement.To be driven, resilient, open-minded, and a team player.Working with Us Flexibility is key to success in our business. Many of our employees work flexibly, including part-time and compressed hours. Please discuss your flexibility needs when applying.
We offer a competitive rewards and benefits package including: contemporary work-life balance policies, subsidized gym membership, contributory pension scheme, share options, designated annual leave, daily lunch allowance, and product allowance.Our purpose is to celebrate life, every day, everywhere. Creating an inclusive culture where everyone feels valued is crucial. We believe that a diverse and inclusive culture makes for a better business.
Join us and you'll be part of an organization that embraces diversity in the broadest sense, celebrating different gender, ethnicity, ability, age, sexual orientation, and more.
About Us With over 200 brands sold in nearly 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands.
Feel inspired? Then this may be the opportunity for you.
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