GET TO KNOW USAt Brown Thomas Arnotts, we are Reinventing Retail.
Our purpose is to enrich our customer's lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing.
We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations.
Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
KNOW THE ROLEThe Goods In Manager will be accountable for the daily running of the Goods Inwards area in the Distribution Centre.
You will work to ensure KPIs, standards and processes are aligned.
Key Responsibilities include: Manage and lead out on the receiving goods from suppliers for BTA stores & online.Oversee the Goods Out area managing deliveries to all stores as well as collections from suppliers.Ensuring deliveries and collections are fully completed in line with company procedure and complianceTo ensure that all deliveries comply with supplier guidelines, and escalate to the relevant stakeholders when non-compliance occurs.Supervise team members to ensure that all applicable warehouse activities and all machines/equipment are safely operated.Plan and communicate work rotas, assign tasks appropriately and appraise results.Oversee daily office and photo studio administration duties.Manage communication with suppliers, accounts department.Assume full responsibility for management of the BTA Goods In/out team and office teamResponsible for the general up keep of the Goods Inwards/Outwards areaDaily communication and direction to your teams to ensure KPIs are met and to stay informed of store sales, events and product peaks.Liaise with the Online Multichannel team and the Retail team to ensure the needs of the business are met.Responsible for managing storage of BTA store visual merchandising and display equipment and ensuring the safe return of all equipment to DCRole model and drive a culture that is in line with our Vision, Purpose and Values.Ensure processing targets are met in line with our service expectations to the Stores.Demonstrate an active leadership style, taking full responsibility for driving an engagement culture in the operation.Identify staff potential and training needs ensuring that coaching and training opportunities are available to encourage individual growth for the benefit of team and the company.
Leading the team to follow Safety standards and help to reduce or eliminate health & Safety related risks.
Escalating and resolving any issues of non-compliance.Develop and recommend improvements in warehouse practices to promote safety, service efficiency and lower costs.
KNOW WHAT WE'RE LOOKING FOR Minimum of two years' experience in a Goods Inwards / Logistics role, with a focus on service delivery in the retail sector.Minimum of two years people management experience.Excellent experience and knowledge of systems and analysing data.Proven track record in a robust service driven environment.Financial acumen and budget management experience.Excellent planning, organisational and analytical skills.Proficient user of Microsoft Excel.Ability to build and promote effective teamwork.Ability to manage conflicting priorities and change in a fast paced environment.Good relationship builder and networker.Forklift driving experience.
KNOW WHAT'S IN IT FOR YOUWe believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development.
That is why we foster a culture of belonging and inclusiveness where your voice is valuable.
A great customer experience starts with a great people experience, and we're proud to have been recognised by multiple industry bodies for our progressive workplace culture.As a Brown Thomas Arnotts team member, you will benefit from: Competitive SalaryContributory Pension SchemeCompetitive annual leave entitlementTeam Member discount across the world's most iconic brandsRecognition Days for Volunteering & WellbeingWellbeing InitiativesExtensive Learning & Development OfferingsLeading Talent ProgrammesFlexible Working ModelAdditional Benefits KNOW HOW WE WORKExperience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer's lives better.We Care for Our People: We believe a great customer experience starts with a great people experience.
That is why we promote a culture where talent is nurtured and where creativity and learning are valued.We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.
Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together.
Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger.
We don't discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren't just welcomed – they're positively nurtured.
After all, we want you to bring your whole self to work.
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