The National Apprenticeship Office wishes to appoint an Assistant Manager for strategic promotion and stakeholder engagement. The person in this role will lead implementation of actions in the Plan relating to strategic promotion and repositioning of apprenticeships in Ireland as well as engagement with key stakeholders who include over 9,300 employers, 27,000+ apprentices, support staff including 'SOLAS Authorised Officers', training providers, consortia coordinators and other consortia representatives, social partners, Government agencies and departments. There are an estimated 40,000 people currently involved in/participating in national apprenticeships; this community is growing month on month. The Assistant Manager for strategic promotion and stakeholder engagement will play a key role in this expansion.
In line with the deliverables in the Action Plan for Apprenticeship 2021-2025, the person appointed as Assistant Manager will take a lead in identifying and addressing employer barriers to participation in apprenticeship and increasing the number of employers using apprenticeship as a talent pipeline; increasing the voice of under-represented cohorts in apprenticeship; monitoring and assessing targets via surveys and other forms of feedback; repositioning apprenticeships so that they are sufficiently visible and recognised by learners and influencers as an attractive route to qualifications and a career; and enabling apprentices to be supported to complete their programmes through clear communication, support networks and increased ownership of their learning journey.
Job DescriptionThe Assistant Manager, Strategic Promotion and Stakeholder Engagement will:
Lead strategic marketing and promotion of apprenticeships within the National Apprenticeship Office.Lead liaison with the SOLAS Communications team on strategic promotion of the national apprenticeship system.Oversee management of apprenticeship public platforms and channels, including the apprenticeship.ie website, social media platforms, and related promotional campaigns.Lead implementation of actions on key stakeholder engagement and feedback.Lead the internal team members working on strategic promotion and stakeholder engagement.Lead the work on apprenticeship access and inclusion, including via the Access and Inclusion subcommittee of the National Apprenticeship Alliance.Coordinate a comprehensive strategy to gather robust, periodic feedback from key stakeholders in a variety of formats, including surveys and focus groups.Carry out research, monitor, and measure the effectiveness of NAO Stakeholder engagement and promotions activity.Coordinate meetings, events, and other stakeholder and promotional activities.Develop and manage a NAO client/customer relationship management system (CRM) to streamline stakeholder interactions, tracking, and management.Oversee effective spending of the NAO annual budget for stakeholder engagement and promotion.Develop and implement mechanisms to monitor impact and progress in key areas of responsibility.Carry out any other duties deemed appropriate for the position by the Director of the National Apprenticeship Office.RequirementsMinimum of 3 years' experience in strategic promotion and stakeholder engagement and ideally within tertiary education and training in Ireland.Strong organisational and project management skills, capable of providing strategic input to programme planning and implementation and making informed decisions.Excellent written and verbal communication skills, including ability to present information clearly, concisely, and confidently when speaking, and excellent report writing skills.Strong IT skills and experience of working with social media and web content management and analytical tools.Excellent interpersonal skills.Strong team player, who supports and collaborates with colleagues to achieve organisational goals.Experience in coordinating surveys and other feedback mechanisms.Ability to work well under pressure on multiple tasks and to achieve deadlines.Proven ability to work on own initiative and deliver assigned goals and tasks.Ability to prioritise and delegate work to ensure timelines are met whilst ensuring quality is achieved.Key Competencies for the RoleLeadership: Inspiring and energising self and others to achieve personal and organisational success.Communication: Exchanging information and ideas with others to promote effective discussion and decision making; promoting 2-way communication.Results-focused and business-aware: Maintaining a focus on the important issues to achieve and improve results and awareness of and applying sound business principles and effective operational practices to drive successful outcomes.Developing self and others: Finding ways to keep skills current and maintain up-to-date knowledge of specific and broad-range topics; providing developmental opportunities to others and taking ownership for own learning and others.Learner and stakeholder focus: Maintaining learner/stakeholder focus, understanding their needs, providing realistic commitments and taking responsibility for delivering on those commitments.Thinking big: Generating and implementing creative solutions to achieve NAO Strategic goals, conceptualising and articulating future opportunities and trends.How to apply for this Post:This competition booklet and an application form can be found through the following link: https://landing.cpl.com/nao/jobs.html#jobopportunities.
Applications must be completed and sent to: ******.
Applications cannot be accepted after the closing date of 12 noon on Wednesday 25th September 2024, must be made using the application form provided to the email address above.
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