Grade Iii Telephonist Attendant

Responsibilities & Accountabilities: • Maintaining strict confidentiality of patients at all times.

• Operate the telephone switchboard in accordance with the standard procedures laid 

down by the Hospital.
Operate the hospital paging system, according priority at all 

times to emergency calls.

• Admission of patients when Admission Office is closed.

• Contacting the relevant department and advising them of Admission.

• Contacting or referring patients to appropriate staff or department for Emergency.

• The acceptance and delivery of flowers, gifts etc., for patients and staff.
The 

acceptance of Hospital supplies when departments are closed if practicable.

• Assessing patients when they present to the hospital i.e.
how many weeks pregnant, 

directing them to the relevant department i.e.
admissions, emergency ward, 

assessment unit, labour ward.