Grade Lll Clerical Officer

Clerical Officer Location: Limerick city, Co. Limerick
Job Specification & Terms and Conditions Principal Duties and Responsibilities In line with employer policies, procedures, and best practice standards, the Clerical Officer will:
Administration Provide office support, answer queries, and provide a reception/telephone serviceKeep themselves apprised of the relevant documentation/proceduresTake meeting notesManage data - including maintaining, correcting, collating, interrogating, validating, and processing dataMaintain accurate up-to-date records filing systems and records (computerized/paper copy)Assist in and/or prepare reports as necessaryProvide required information and support to Service Managers, teams, team members, clients, patients, members of the public, etc.Action all communications promptlyUndertake any other administrative support and assignments as directedRepresent the service positivelyCustomer Service Make and receive phone calls from the publicUse email for communication when requiredPromote and maintain a customer-focused environmentEnsure service users are treated with dignity and respectAct on feedback from service users/customers and report it to the Line ManagerService Delivery and Improvement Handle sensitive and confidential information following GDPR guidelinesParticipate in innovation, support change, and improvement initiatives within the serviceIdentify potential problems/inconsistencies and consult with Line Manager as appropriateStandards, Policies, Procedures, and Legislation Maintain knowledge of relevant employer policies, procedures, guidelines, and practices to perform effectivelyIf this role interests you, please apply with your current CV.


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