Principal Duties and Responsibilities The position of Grade V encompasses both managerial and administrative responsibilities which include the following:
Administration · Ensure the efficient day-to-day administration of the Quality Safety & Risk Department
· Ensure deadlines are met and that service levels are maintained.
· Ensure policies and procedures are well documented, understood and adhered to.
· Ensure that archives and records are accurate, maintained confidentially and readily available to the appropriate authority.
· Ensure line management is kept informed of issues.
· Ensure that stakeholders are kept informed and that their views are communicated to middle management.
· Maximise the use technology in ensuring work is completed to a high standard.
Customer Service · Promote and maintain a customer focused environment by ensuring service users / customers are treated with dignity and respect.
· Seek feedback from service users / customers and implement change to incorporate same, in agreement with Line Manager.
Human Resources / Supervision of Staff · Supervise and ensure the wellbeing of staff within own remit.
· Ensure an even distribution of workload amongst the team, taking into account absence due to annual leave etc.
· Create and promote a positive working environment among staff members which contributes to maintaining and enhancing effective working relationships.
· Promote cooperation and working in harmony with other teams and disciplines.
· Deal with under performance in a timely and constructive manner.
· Identify training and development needs of staff in own area.
· Pursue and promote continuous professional development in order to develop management expertise and professional knowledge.
· Engage in the HSE performance achievement process in conjunction with your Line Manager and staff as appropriate.
Service Delivery and Improvement · Ensure accurate attention to detail in own work and work of team.
· Actively participate in innovation and support change and improvement initiatives within the service; adapt local work practices ensuring team knows how to action changes.
· Monitor efficiency of service provided by team, identify and implement changes to the administration of the service where inefficiencies arise.
· Encourage and support staff through change processes.
Standards, Policies, Procedures & Legislation · Maintain own knowledge of relevant HSE policies, procedures, guidelines and practices to perform the role effectively and to ensure current work standards are met by own team.
· Maintain own knowledge of relevant regulations and legislation e.g.
Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPR.
· Adequately identifies, assesses, manages and monitors risk within their area of responsibility.
· Have a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.
· Support, promote and actively participate in sustainable energy, water and waste initiatives to create a more sustainable, low carbon and efficient health service.
The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to them from time to time and to contribute to the development of the post while in office. Please note, shortlisting and interviews will be organised through Rezoomo so it is advisable to check your account following closing date for updates.