Health Services Manager

The Health Services Manager is responsible for leading a team of registered nurses, paramedics, and frontline cast members to provide professional and efficient first aid and baby care services for both guests and cast members. Additional responsibilities include providing medical expertise to management on health-related issues and prevention, as well as collaborating with other Lines of Business such as HR and the Chief Medical Officer of the Company to promote Cast Medical and Wellness programs.
Responsibilities: Manage the First Aid Center and Baby Care Center, which consists of registered nurses, paramedics, and frontline cast members.Develop and review Operating Guides and specific working procedures.Arrange trainings, e.g., First Aid, AED/BLS, for relevant cast members.Handle Hong Kong Disneyland (HKDL) related first aid incidents and issues efficiently.Collaborate with different Lines of Business to develop health and wellness promotional programs, e.g., blood donation and health checks to increase health and wellness awareness for all cast members.Manage the annual budget and expenditure (both labor and operating expenses) for the Health Services team.Prepare health services operations and/or consultation for new expansion projects, e.g., park and hotel facilities, first aid center, cast clinic.Manage the Resort First Aid Kits, AEDs, and other medical-related equipment.Responsible for the development and exercising of health-related emergency management plans.Requirements: Bachelor's degree holder in Nursing, with at least 12 years of relevant working experience, including team management and administration.Registered Nurse with a practicing certificate is required.Knowledge of first aid, pre-hospital trauma, AED/BLS, as well as clinical base knowledge.Good interpersonal and communication skills in English, Cantonese, and Putonghua.
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