The HealthCare Observer is an unregulated health care provider who is primarily responsible for the close observation of patients whose behaviors pose a risk to their safety or the safety of others. Passionate about person-centered care, the observer engages in restorative care and provides assistance with activities of daily living to the patient/resident for whom they are observing.
Working under the direction of the supervising registered health care professional, including the Unit's Patient Care Manager or designate, the patients you are observing may be elderly and suffering from dementia, or they may be young patients who have experienced a traumatic injury. This includes individuals who may have been in motor vehicle collisions, who have been assaulted, who have fallen, or people who have attempted to harm themselves or may have experienced a physical disfigurement.
Summary of Duties Observe the patient(s) assigned to support a safe and caring environment for the patient(s). Notify a registered health professional immediately if the patient is in any danger, if the patient has gone missing, or if there is a significant change in the patient's behavior and/or condition. Interact with the patient, comforting them as needed and engaging in cognitively stimulating recreational activities as appropriate. Under the close or direct supervision of the patient's registered health professionals, provide assistance to the patient with activities of daily living. Communicate observations with the health care team to facilitate care planning. Complete the documentation specifically required of Observers, as per corporate policy and procedure. Other duties as assigned. Qualifications/Skills Minimum Grade 11 or equivalent education as recognized by the Ministry of Education, Province of Ontario. One year of recent related experience in patient care, hospital, long-term care, or complex continuing care setting required OR a PSW certificate from an accredited program OR completion of a minimum of one year of an accredited Nursing program. Demonstrated working knowledge of spoken and written English language skills and abilities required. Successful completion of a recent accredited Personal Support Worker certificate is an asset. Demonstrated experience in delivering patient-focused care. Demonstrated ability to perform effectively as a member of an interdisciplinary care team. Excellent problem-solving, critical thinking, and communication skills. Current Non-Violent Crisis Intervention Certification. Current CPR Level C. Proof of current immunization for measles, mumps, rubella, varicella (MMRV), diphtheria, pertussis, and hepatitis B. Proof of negative 2-step TB skin test within the past year or negative chest x-ray within the past 5 years. Willing to undergo Vulnerable Sector Police Check as a condition of hire.
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