Principal Duties and Responsibilities The Homecare Supervisor is accountable for planning and implementing initial homecare assessments and care plans with prospective service users in Galway/Mayo/Roscommon. They report to the Client Care Manager and attend weekly meetings with the wider Clinical Team to ensure that service levels are consistent and maintained to the highest standard, providing the client with a single point of contact within the team in a true partnership arrangement.
Duties of the role will include (but are not limited to): Working with a team to ensure service is satisfactory.Planning and implementing initiatives and business with prospective service users requiring a managed solution service.Delivering assessment protocols to agreed standards.Maintaining documentation on service users' care provision.Visiting clients during the period of their service provision, reviewing updates, delivery of service, and feedback on service.Carrying out checks and completing client and staff feedback forms.Monitoring client satisfaction.Preparing for and participating in HSE and internal audits.Working as part of a regional team and traveling throughout the CHO-2 region.Attending meetings with the HSE and other stakeholders as required.Requirements Full QQI Level 5 award in Healthcare Support.Previous experience in a similar role.Full, clean driver's licence.Proof of in-date certifications in mandatory courses such as Patient Moving & Handling and CPR.Willingness to undergo Myhomecare Garda Vetting.Excellent interpersonal skills with the ability to work independently and manage your own time.Strong written and oral communication skills with a high level of attention to detail and proficiency in basic IT systems.Full training will be provided to the successful candidate.About Us Myhomecare, part of Servisource and the Cpl Group, is a leading provider of high-quality and innovative recruitment, care, and support services, with over 20 years of experience across several sector specialties.
With over 140 employees in 8 offices across Ireland and the United Kingdom, we provide a local and personal service with a national and international reach. With ambitious strategic growth plans to further grow within the UK and expand into the US market, it is an exciting time to join Myhomecare.
Organisational Benefits We are committed to providing a positive employee experience where everyone can gain access to meaningful and challenging work with opportunities for growth and career progression. As part of the Cpl Group, we were recently listed as the 7th Best Place To Work in the large category in Ireland, recognized as one of the Best Places To Work for Women, and listed as 24th in the Best Workplaces Europe 2024 (Best Large Workplaces Category) of 3,000 eligible organisations across 4 categories. Cpl has also attained a Gold Award by Investors in Diversity for our commitment to Diversity, Equity, and Inclusion.
The Myhomecare Care Academy focuses on improving the quality of existing staff by providing upskilling opportunities, allowing those who want to advance their career in healthcare an advantageous starting point that will educate and guide them throughout their career while helping them advance in their career aspirations.
What we offer: Competitive Financial and Benefits package.Flexibility and Smart Working Practices.Health & Wellbeing initiatives.Career Development Progression opportunities.Further Learning & Development opportunities.Vibrant Sports & Social club.Our Core Values are an integral part of our organisational culture. The ideal candidate will possess the ability to understand, demonstrate, and apply our Core Values:
Customer focused
Accountability
Responsibility
Empowerment
Effective communication
Respect
*Due to the nature of the business, management reserves the right to amend the job description in line with the needs of the business and current economic climate.* If you wish to apply for the above-named role, please send an updated copy of your CV to the email ****** with the reference JO-2409-540316 in the subject bar.
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