Hotel Porter

The five star Fitzwilliam Hotel is uniquely positioned on St Stephen's Green, paces away from Grafton Street, Ireland's shopping location.
Understated luxury, a fresh approach and impeccable service make the Fitzwilliam Hotel the perfect retreat for business and pleasure.
We are looking for a Hotel Porter to join the Concierge Team.
The hotel has been awarded Great Place to Work for the second year in a row, as well as achieving Gold Level for Failte Ireland's Outstanding Employer Certification for 2024 and is in the top five luxury hotels in Dublin according to Travel & Leisure Magazine (2023).
Main duties include: Welcome guests in a professional and friendly manner and to provide an outstanding guest experience Be the first and last point of contact for guests as they enter and leave the hotel Valet park guest cars Assist guests with luggage Deal with guest queries and requests Keep lobby area and hotel entrance clean and tidy at all times The ideal candidate: Has previous experience in a similar role ideally Is passionate about providing excellent customer service Full clean driving licence Good knowledge of Dublin with regard to directions, tourist attractions, restaurant & bar recommendations Ability to work on own initiative but also with a team Benefits: Focus on development & progression, Bike to Work, Travel Tax Incentives, discounted city centre car parking, discounts on hotel accommodation, discounted health insurance, uniforms & items laundered with discounts on personal laundry/dry cleaning, staff food, employee assistance programme/wellbeing support, reward programmes such as long service awards and staff recognition and incentives including Employee of the Month/Year, Refer a Friend bonus