Purpose of the role The function of the Household Manager, a key member of the management team, reporting to the Proprietor / Director and Director of Nursing, is responsible for leading and managing the household team (13) in maintaining the highest possible environmental standards in Marymount.
The role will ensure the delivery of a professional, welcoming, and safe environment for our staff, residents, and visitors.
Key Responsibilities Leadership & Management: Lead, train, and oversee the household team to ensure the highest standards of cleanliness and hygiene are consistently met throughout the nursing home, including residents' rooms, common areas, bathrooms, dining areas, and staff facilities.Schedule Management: Develop and maintain a daily, weekly, and monthly cleaning schedule to ensure all areas are cleaned and sanitized regularly.
Ensure that staff adhere to these schedules without compromising the quality of work.Health & Safety Compliance: Ensure all cleaning practices meet health and safety standards, including infection control protocols.
Monitor the safe use and storage of cleaning supplies and chemicals in line with relevant regulations.Inventory Management: Oversee the ordering and control of cleaning supplies and equipment.
Track inventory levels to ensure adequate supplies are available and that items are replenished in a timely manner.
Manage the budget for cleaning materials and equipment.Quality Control & Inspections: Conduct regular inspections of cleaning work to ensure compliance with quality standards.
Provide feedback to staff and implement corrective actions if necessary.
Address any cleanliness-related issues or complaints promptly and efficiently.Collaboration with Other Departments: Work closely with care teams to accommodate special cleaning needs.
Coordinate with other departments to ensure that the facility is maintained to the highest standards of hygiene.Training & Development: Provide ongoing training to cleaning staff on best practices for sanitation, infection control, and the proper use of cleaning products and equipment.
Keep the team informed about any updates in cleaning protocols or regulations.Waste Management: Ensure proper waste disposal procedures are followed, including the segregation of waste, particularly medical waste, and ensure the safe disposal of hazardous materials in line with regulatory requirements.Education and Training Attend all mandatory in-service education programmes.Participate in continuing professional development activities in Marymount.Skills, Competencies and Knowledge Demonstrate knowledge of manual handling techniques.Infection control knowledge and compliance are essential.The ability to manage, motivate, and develop a high performing team.Strong planning and organisational skills.The ability to manage deadlines and effectively handle multiple tasks.Evaluate information and solve problems.Strong communication skills, both written and oral.Ability to forge strong relationships with colleagues.IT Proficiency including Microsoft Office.Qualifications and Experience Min 3 years of management experience.Proven experience in managing cleaning operations, preferably in a healthcare or nursing home environment.Auditing experience is desirable as this role will involve compliance checking and reporting.An understanding of Health and Safety principles & requirements.All mandatory training including manual handling / fire evacuation / infection control.
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