Duties & Responsibilities Oversee the entire recruitment process, including job postings, interviewing, selection, and onboarding of new employees. Collaborate with department heads to identify staffing needs. Develop strategies that align with company Goals and Budgets. Manage external recruiting agencies. Act as a liaison between employees and management to resolve issues or conflicts. Promote a positive workplace culture by ensuring initiatives to improve employee morale and engagement are being rolled out. Address employee concerns, grievances, and disciplinary actions in a fair and consistent manner. Mediate disputes and facilitate conflict resolution between employees or departments. Identify skill gaps and training needs within the organization. Support employee career growth by providing learning opportunities and mentorship programs. Ensure the organization complies with labor laws, regulations, and best HR practices. Update and implement HR policies in line with legal and organizational changes. Oversee compliance with occupational health and safety regulations. Handle issues related to employee contracts, immigration, and work permits where necessary. Skills and Competencies Typically, 5-7 years of experience in various HR roles (e.g., HR Generalist, HR Coordinator, HR Specialist) is required. Experience in a supervisory or management position is often necessary, with experience leading HR teams or departments. Strong verbal and written communication skills are essential for dealing with employees, executives, and external stakeholders High ethical standards and the ability to handle confidential information with discretion. Ability to navigate and adjust to changing circumstances in a dynamic work environment. Comfort with using tools like Excel or specialized HR analytics software for reporting and tracking metrics Ability to analyze HR metrics, such as turnover rates, employee engagement, and performance, to make informed decisions. Sensitivity to and understanding of diverse cultural backgrounds, promoting inclusivity and diversity in the workplace. Key areas of focus for the role High volume recruitment HR Analytics and reporting Leadership coaching and development Working arrangement Hybrid – 1 day at home – 4 days onsite
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