HR Officer SMH are recruiting a HR Officer/Administrator to provide HR responsibilities across our HR & Children's Services Directorate.
St. Michael's House provides a comprehensive range of services and supports to men, women, and children with disabilities and their families in 170 locations in the greater Dublin Area.
It supports 1,953 people and this has an impact on thousands of family members.
St. Michael's House is a company funded by the Health Service Executive (HSE), TUSLA and the Department of Education and Skills.
(Figures from 1st May 2021).
St. Michael's House supports include; Residential supports and Independent.The position of Grade IV HR Administrator encompasses administrative responsibilities across the Human Resources and Children's Directorate function, which include following:AdministrationAct as the first point of contact to employees and managers for general HR queries.Ensure the efficient day-to-day administration of area of responsibility, working closely with other members of the HR team to ensure payroll deadlines are maintained and information is shared.
Reviewing and processing HR forms to set deadlines.Forming and maintaining accurate employee records.Updating HR and employee databases.Coordinate HR mailboxes, responding to employee queries and maintaining regular communication with employees until queries are resolved or escalated.Support the preparation and issuing of office documentation (correspondence, reports, etc.)
to the highest possible standard by monitoring and reviewing the work of the team to ensure quality and accuracy.Interpret and apply understanding of SMH policies and practices, and other regulations to provide advice and guidance to staff and managers.Conduct HR audits to ensure accuracy of records and databases as directed.Supporting the recruitment and onboarding of new employeesProvide support to managers and staff on queries relating to statutory and non- statutory leave, SMH policies and procedures.Support the wider HR team in HR related projects as directed.Regularly gather data and prepare reports on HR related metrics.Ensure that archives and records are accurate and readily available.Maintain confidentiality of documentation, records, etc.Work with managers to ensure the provision of a best practice HR service.Maximise the use of technology in ensuring work is completed to a high standard.Ensure line management is kept informed of issues.Ensure that stakeholders are kept informed and that their views are communicated to middle management.Organise and attend meetings as required.Take minutes at meetings and prepare for timely circulation following meeting.Customer Service.Promote and maintain a customer focused environment including monitoring efficiency of service provided by the team and notifying Line Manager of any deficienciesEnsure that service users are treated with dignity and respect.Act on feedback from service users / customers and report same to Line Manager.Ensure HR operational processes and records are maintained to a high standard.Actively participate in innovation and support change and improvement initiatives within the service; implement agreed changes to the administration of the service.Encourage and support staff through change processes Standards, Policies, Procedures and Legislation.Maintain own knowledge of employer policies, procedures, guidelines, and practices, to perform the role effectively and to ensure current work standards are met.Maintain own knowledge of relevant regulations and legislation e.g., Financial Regulations, Health & Safety Legislation, Employment Legislation, FOI Acts, GDPREnsure consistent adherence to procedures within area of responsibilityHave a working knowledge of the Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc.
and comply with associated HSE protocols for implementing and maintaining these standards as appropriate to the role.Provide clinical administration support to Children's services team e.g case notes, referrals, appointmentsGathering and returning KPI data and metrics internally and to relevant stakeholders e.g HSEManagement of relevant databases – e.g waitlist, equipment, professional registration