HR Operations Manager Chadwicks Group, part of the esteemed Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland. Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, and Telfords have become trusted names for quality products and services.
Beyond its core, the Group has embraced growth and diversification, skillfully augmenting its brand family through thoughtful acquisitions and natural growth. This strategic expansion has introduced a suite of complementary brands — Heitons Steel, Panelling Centre, Morgans Timber, Proline, and Sitetech — each offering a distinct selection of products that enrich Chadwicks Group's portfolio. This blend of time-honoured tradition and modern expansion strategies underlines Chadwicks Group's prominence in the industry, ensuring it remains at the forefront of innovation and customer satisfaction.
Principle Objective Reporting to the HR Director, the HR Operations Manager will lead and enhance national HR operations, driving strategic initiatives to develop human capital and support business growth. The role focuses on continuous improvement, employee relations, and talent acquisition, ensuring alignment with Chadwicks Group's overarching HR vision and objectives.
Knowledge & Experience Third level qualification in HR/IR/ER; or equivalent CIPD qualification desirable. 5 years' HR experience preferably within a multi-site location, 3 years + at management level. Experiences in development and implementation of strategic and operational initiatives. Demonstrated knowledge and understanding of Irish employment law and UK desirable. Demonstrable experience in Employee Relations specifically consultation and union negotiations. Key Responsibilities Develop, implement and support the HR Operations strategic development plan. Set, review and monitor the HR/ER annual budgets. Lead and inspire the HR Operations team to deliver and excel on our HR Business Plan. Develop and support the HR Operations team on Employee relations. Maintain and develop positive relationships with external stakeholders including our Trade Union Partners. Prepare reports for management and leadership team when required. Identify areas for improvement within the HR function to support the business in the context of business growth, change management and talent development and retention. Updating Company policies and procedures when required. Management and reporting of HR KPI's on a monthly basis. Manage the relationships with your team, peers and line manager to build a bond of trust within company. Actively participate in cross-functional HR projects. Support and coach management teams to deliver consistent and fair procedures in relation to industrial/ employee relations. Support the Talent Acquisition to ensure implementation of Recruitment and Retention strategies and ensuring we have a clear recruitment process supporting the aim of becoming an employer of choice. Driving the use of Artificial Intelligence to support and optimise HR operations. Essential Competencies Solid strategic and commercial acumen coupled with a practical pragmatic approach. Proven track record in leading and motivating a team and driving operational performance. The ability to build relationships with both colleagues and people managers. Drive, enthusiasm, and flair, combined with resilience and rigour. Positive can-do attitude. Ability to prioritise workload. Excellent interpersonal skills and ability to work within a senior leadership team. The flexibility and willingness to learn. The ability to implement change. Excellent organisation skills and attention to detail. Excellent communication skills, both oral and written. Strong analytical skills. Key Performance Measures Key HR KPI measurements including retention rate, absenteeism rate, time to hire, case management closure rate HR Operational efficiency Adherence to budget Employee Relation Satisfaction Policy updates compliance rate Cross functional Project Participation Team & Budget Team Size – 6 Direct Reports – 5 Budget Responsibility - €300k Contract Type Permanent Full time 39-hour contract Working week Monday to Friday Hybrid - Minimum of 3 days per week in the office Location: Naas Road, Clondalkin, Dublin 22 Our Benefits Include Level 4 role Competitive Basic Salary Competitive Performance Related Bonus Private Health Care Sick Pay Scheme Paid Maternity and Paternity Leave Pension Scheme Colleague Saving Scheme Profit Share Scheme Colleague Discount Educational Assistance Wellness initiatives
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