Main purpose of the role:
The purpose of this role is to allocate expertise around a specialist product range, service or process ensuring the company delivers on our vision and values.
To provide quality food, quality service and to train and supervise Sales Assistants within your expert area.
The ideal candidate will have/be:
• Excellent customer service skills
• Team player
• Excellent communication skills
• Previous HR experience would be beneficial.
Main duties:
• Actively live SuperValu brand-values i.e.
Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Ensure all customer queries and complaints are dealt with promptly and in a professional manner
• Conduct your duties in accordance with food safety guidelines
• Conduct your duties using all safe systems of work
• Offer advice to colleagues and customers
• Increase sales by promoting the products in the store
• Support the Store Management Team by maintaining the HR function within the store
• Ownership of the Systems/Resource function within your store
• Ensure excellent customer service is delivered at all times
• Ensure that food safety is everyone's priority and responsibility
• Document and communicate all labour, stock control, ordering and margins in accordance with required procedures
• Keep all training records and HR policies and procedures up to date at all times
• Update and complete all HR administration as required.
About the locality:
This is an HR Generalist role.
The successful candidate will be on a 12-month fixed-term contract.
This role will be based in our Head office in Wexford town but will require occasional travel to our stores in the south east of Ireland.
Previous experience in a similar HR role is essential.
Typical Duties and Responsibilities include: Ensure optimum employment levels through appropriate recruitment and selection procedures in accordance with Company policy and within the legal framework;Promote a harmonious working atmosphere in stores through proactive employee communication and problem resolution;Co-ordinate and manage Food Safety, Health & Safety training in store in accordance with company policy;Ensure that all employees receive an induction, initial and on-going training in accordance with the Store's training and development plan;Coach and develop line managers, building their skills and confidence to successfully lead their people.
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