Hybrid - Application Support - Technical Operations Analyst (TOPS)Dublin, Ireland
Technical Operations Analyst (TOPS)
All of our roles are Hybrid – 3 days in the Office Office Location – North Dock One, 91/92 North Wall Quay, Dublin, D01 H7V7
Due to our growing teams, Interactive Brokers seeks an individual to join our expanding Technical Operations team. To provide the best online trading experience in the world, Interactive Brokers software, systems, and other crucial business technology must be maintained, monitored and supported at all times with locations across the globe with vigilance, tenacity and precision. Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to one specific skill or discipline to achieve that goal. With bushido spirit, these operators develop tools, systems and solutions to ensure the correct function of the various systems encompassing Interactive Brokers' platform.
The operators gain experience and provide additional value working under the expert direction of senior trade, skill and industry experts to resolve complex issues with specific technology, hardware and software components.
Your Responsibilities: Monitor all aspects of the Interactive Brokers global brokerage systemAnalyze, address, escalate and resolve brokerage system operational issuesCommunicate with exchanges to configure, test, and implement new trading technologiesWork with our developers to design new and improved existing brokerage processesDesign and develop new monitoring and automation processesAct as the primary escalation point for any technical issuesKey Requirements A Bachelor's degree or apprenticeship in a technical disciplineIn-depth knowledge of computers, networks and technology in generalThe ability to analyze and solve problems promptly and accuratelyRecommended Prior Experience in a Technology PositionExperience with Unix / Linux style command line interfacesPrior experience with scripting languages (e.g., Shell, Perl, Python)A keen desire to explore and learn new concepts, systems and technologiesCompany OverviewInteractive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.
IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.
Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.
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