Infrastructure Operations Lead - Birmingham, Budapest, Dublin or MadridCountry: Ireland
City: Birmingham, Budapest, Dublin or Madrid
Req ID: 505423
About CRH We are CRH, committed to contributing to a more resilient and sustainable built environment through superior building materials and products for road and critical utility infrastructure, commercial building projects, and outdoor living solutions.
Position Overview
The IT Infrastructure Operations Lead is responsible for the development, optimisation, and management of the organisation's IT infrastructure.
This role ensures the maintenance, reliability, and resilience of all IT infrastructure components, including data centers, cloud services, and network security.
The IT Infrastructure Operations Lead plays a crucial role in ensuring operational efficiency and managing incidents to deliver high-quality IT services.
This is a leadership position that requires strong technical knowledge, excellent interpersonal skills, and the ability to manage multiple IT teams and processes effectively.
Key Tasks and Responsibilities
In this role, you will:
Lead day-to-day IT operations to ensure efficient service delivery across all infrastructure services.Oversee the management of IT incidents to ensure they are resolved promptly and effectively.Implement continuous improvement initiatives to drive operational excellence in IT services.Develop and manage the performance and development of technology operations staff and specialists.Ensure the reliability, resilience, and optimisation of IT infrastructure, including data centers, cloud services, and network security.Engage with IT leadership and OpCos to ensure alignment and support for IT infrastructure operations initiatives.Manage third-party relationships with key vendors and service providers, including governance and performance reviews.Support relevant transformation activities and projects, contributing to the overall success of the transformation programme.Individual Competencies
You are able to:
Drive Results - Consistently achieving objectives, even under tough circumstances.Have Courage - Address difficult issues openly.Cultivate Innovation - Create new and better ways for the organisation to be successful.Have a Strategic Mindset - See ahead to future possibilities and translate them into breakthrough strategies.Attract and Develop Talent - Select and develop talent to meet the organisation's goals.Be Resilient - Rebound from setbacks when facing difficult situations.Collaborate - Build partnerships and work collaboratively with others.Make Quality Decisions - Make good and timely decisions that keep the organisation moving forward.Drive Vision and Purpose - Paint a compelling picture of the vision and strategy.Key Characteristics
For this role you should be/have:
Strong leadership and interpersonal skills.A visionary moderniser, able to drive toward best-in-class technology.A critical thinker and problem solver.Customer focused, looking for ways to innovate.Motivated and able to deal with resistance.Coaches others and encourages regular honest feedback.An inclination to drill into detail and take corrective action.Key Functional Competencies
You possess the following:
Proven project management skills.Strong vendor management skills.In-depth knowledge of IT infrastructure operations, including data centres, cloud services, and network security.Fluent in English; a second European language is desirable.Excellent communication skills with people at all levels.Excellent organisational and time management skills.Ability to translate business requirements into viable technical solutions.Strong stakeholder management skills.Ability to communicate complex concepts to technical and non-technical audiences.Experience / Education
You are/have:
Minimum of 5-7 years of management experience in an IT Operations team.College diploma or university degree in business, information systems, or a related technical field.Experience managing teams within IT Infrastructure Operations.Professional certifications such as ITIL, PMP, Prince2, TOGAF, PMBOK are highly desirable.Experience in the construction materials or industrial manufacturing sector.Proven experience of working in a federated matrix model.What CRH Offers You A culture that values opportunity for growth and internal promotion.Highly competitive salary package.Comprehensive secondary benefits.Significant contribution to your pension plan.Health and wellness program.Excellent opportunities to develop and progress with a global organization.Connect your future to CRH
We are curious to learn more about you.
Please introduce yourself and send us your application.
CRH is an equal opportunity employer.
We are committed to creating an inclusive work environment for all employees.
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