The Company:
Our client is a leading Irish company specialising in the supply of timber, building materials, and hardware. They have grown to become a trusted name in the construction and DIY sectors. The company operates multiple branches across Ireland, providing a wide range of products to both trade professionals and private customers.
The Role:
Our client is seeking to recruit an Internal Sales Support person who will play a fundamental role in providing excellent customer service in the Glasnevin branch. This role includes responding to customer needs and ensuring these are carried out efficiently in line with company standards to both established and new customers. This includes a close working relationship with the Sales reps and plays a vital role in our continued success.
Responsibilities: Ensuring the efficient processing and follow-up of customer enquiries via face to face, phone, and e-mail.Maintain accurate records of sales, client interactions, and other relevant activities.Maintaining effective communications with our suppliers regarding the sourcing and delivery of products.Supporting and liaising with our External Sales Representatives to ensure that customer quotes & orders are processed accurately and efficiently.Building and maintaining successful customer relationships ensuring focus on the achievement of long-term customer loyalty.Building and maintaining successful supplier relationships.The Person: Experience of using Microsoft Office and including an accounts computerised system would be an advantage.Excellent planning and organisation skills.Experience of meeting deadlines.Self-motivated, and able to work independently.Excellent attention to detail.The Offer: Salary of between €35,000 - €40,000.Access to Company Pension Scheme.Staff Training.Staff Discount.Long Service Leave and Recognition.
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