Company Description
Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy, Reverb, or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
What's the role? The International Operations Senior Manager will be responsible for developing strategies and customer solutions that support operational priorities and compliance with regulations in global markets where Etsy operates. This person will be responsible for project management of compliance with laws and regulations, including recycling and packaging laws in France, Germany, and other territories. This person may also develop plans and lead projects for other international operations, regulatory, and/or compliance matters at the direction of the International, Legal, or other teams.
To succeed in this role, the International Operations Senior Manager will serve as a point person for operations, project management and strategy related to the company's international regulatory compliance efforts. They will build and execute on a roadmap, liaise with product, legal, international and other teams, and communicate with external stakeholders on requirements.
This is a full-time position reporting to the VP, Marketplace Initiatives. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
This role requires your presence in Etsy's Dublin office once or twice per week depending on your proximity to the office. Candidates living within commutable distance of our Dublin office, may be the first to be considered. Learn more details about our work modes and workplace safety policies here.
What does the day-to-day look like? Interpreting, understanding, and conveying Etsy's obligations related to international laws and regulations, including specific compliance measures to be taken; and keeping informed of any changes to existing regulations or implementation of new regulations
Developing project plan for compliance with various international laws and regulations, and updating project plan with any changes to existing regulations or implementation of new regulations
Leading analytical work with internal teams to understand impact of operational matters and/or regulations on Etsy's marketplace
Project managing relevant product and marketing teams responsible for updating buyer and or seller experiences relevant to compliance and operations, including identifying and developing updates to seller onboarding and listing experiences
Developing and drafting external communications plans for seller and/or buyer education
Partnering with the International and Legal teams on responding to third-parties, including regulatory bodies and other organizations, including interacting directly with those third parties
Tracking progress, reviewing data, providing regular updates on compliance status and efforts
Qualities that will help you thrive in this role are: 8+ years of experience in compliance, finance, accounting, process, or project management
Experience in leading complex projects with multiple partners, including collaborating closely between teams
Deep understanding of international regulatory obligations and requirements for marketplaces and sellers
Strong finance and analytics skills
A track record for designing and implementing processes and procedures at publicly traded companies
An ability to think strategically while maintaining attention to detail, organization and accuracy
Excellent written and verbal communication and presentation skills; organizational and delegation skills
Highly adaptable, self-sufficient, and able to work in a global team environment
Bachelor's Degree or equivalent required
Additional Information
What's Next
If you're interested in joining the team at Etsy, please share your resume with us and feel free to include a cover letter if you'd like. As we hope you've seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So tell us what you're all about.
Our Promise
At Etsy, we believe that a diverse, equitable and inclusive workplace furthers relevance, resilience, and longevity. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
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