The RoleOur flagship store in Dublin's historic Powerscourt Townhouse is our pride. Here is where we deliver our luxury in-person brand experiences that capture the magic of love and kindness. Working in our flagship store means you will become part of our customers' most important moments in their lives, from the happiest to the most heartbreaking. This requires incredible passion and empathy for people, but also the skills to demonstrate expertise, finesse and initiative throughout the sales process. Your aim is to deliver an extraordinary experience for our customers, which in turn contributes to the success of our company.
We are currently hiring for a part-time Jewellery Consultant. Our brilliant Sales Associates manage the sales of our little luxuries collection of rings, necklaces and earrings.
Key Responsibilities: Deliver an incredible experience to customers during pre-booked appointments and to walk-in customers shopping for little luxuries, demonstrating comprehensive product knowledge and jewellery expertise.Carry out post-purchase services on jewellery pieces.Respect and ensure customer privacy and confidentiality at all times, both during their in-store experience and after.Ensure all pieces are beautifully presented and that quality and hygienic standards are perfect.Comfortably work towards your sales KPIs aiming to achieve optimal conversion rates.Liaise closely with our logistics and production teams to ensure optimal stock levels and controls, and provide updates on in-store sales trends and bestsellers.Ensure in-store alignment with digital marketing activities.Provide regular reports with customer feedback, store goals and performance to the Store Manager. Key Skills: Demonstrate behaviours aligned with the Chupi core values.Excellent communication and interpersonal skills with an ability to engage with our customers, build sustainable customer relationships and deliver the exceptional Chupi brand experience our customers are expecting.Act with integrity and build trust.Proactive in taking initiatives and demonstrate high levels of commitment, enthusiasm and energy, with a drive to achieve results.Demonstrate strong influencing skills.A high level of commercial awareness.Requirements: Some prior retail experience working in a high end customer-facing role such as retail or hospitality is essential.Jewellery retail experience, silversmith or goldsmith training and/or gemstone knowledge are a distinct advantage.Flexibility in working hours and an ability to work weekends is a must. Your profileWorking with Chupi means you will work in a company where kindness is a strategic pillar and one of the core principles on which we do business. We cherish our people and have a culture of trust, respect and kindness, where everyone is valued equally. We have created a community of support and mentorship within our teams, encouraging achievement through a continuous cycle of learning, innovation and growth.
Why us?
#J-18808-Ljbffr