We are currently recruiting for a Junior IT Technician.
Responsibilities Assist with hardware and software upgrades. Network and telephony system upgrades. Maintaining and creating IT documentation. Assist in IT infrastructure upgrades. Assist and support IT developers with their project needs and deployments. Support the IT Manager and Operations Manager. Support end users for all desktop, hardware and software issues. Participate in deployment of new technologies and systems for the company. Take ownership of issues that cannot be resolved on a first line basis and see the issue through to completion when required. Provide clear, concise reports on the status of all issues to the IT manager. Update information daily in the internal software, such as product structures & prices. Create Excel reports, pivots, and dashboards to improve the information flow within those departments. Track internal projects and report back to the Operations Manager on any major deviations w.r.t. budget, programme, or delivery objectives. Engage on other ad hoc matters within the organisation as required. Requirements Exceptional written and oral communication skills. Excellent word processing skills, and proficient with all Microsoft Office software (Outlook, Word, Excel, PowerPoint). Exceptional attention to detail. Ability to work under pressure and to tight deadlines. Great organisational, analytical, and time management skills. Excellent interpersonal skills. Proactive self-starter with excellent problem-solving skills. Honest and reliable. Flexible and adaptable. Possess an awareness of when discretion is required, and adhere to confidentiality when required. Ability to work on their own initiative. High computer literacy & troubleshooting skills. Advanced Excel skills. Previous experience in an IT role is an advantage. Rewards Competitive remuneration package. Strong company that is growing steadily year on year. Invaluable experience in all areas of finance. Canteen onsite. Free parking. Staff discount on any purchases. Skills: IT Support, IT Technician, Data Analysis, SQL, Excel Spreadsheets, Database Administration
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