Lead Technical Program Manager-1Apply
Locations: Dublin, Ireland
Time Type: Full time
Posted On: Posted Yesterday
Time Left to Apply: End Date: October 31, 2024 (30+ days left to apply)
Job Requisition ID: R-230438
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.
Title and Summary The Technical Program Manager is an important member of our software development teams here at Mastercard. The T-PM works closely with our engineering teams and other stakeholders across the company to organize and track ongoing projects and activities, providing timely updates with data and milestones, facilitating technical meetings with all groups. Proactively manages all dependencies, ensuring we meet the delivery.
Role You will own the end-to-end delivery of engineering projects.Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program.Proactively manages the end-to-end delivery of engineering work through the engineering team and all dependent organizations.Reports on progress, ensuring dependencies are covered.Operates between teams and architectures overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery.Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery.Deep understanding of the design approaches and technologies utilized in your area.Focus on the customer experience, the build and delivery processes, and the problems to be solved.Work across multiple scrum teams.Align dependent organizations and remove/mitigate all blocking issues.Deep understanding of the business and technical requirements for the solutions being built.Understand the needs of the engineers and technical operations teams.Recognize complex designs and propose simplified solutions.Help customers and the engineering teams make trade-off decisions.Identify blocking issues and manage their resolution.Identify, assess, track, and mitigate issues and risks at multiple levels.Write documentation as required.Partner with industry vendors that provide technology or user experience design components.Communicate project issues and status for senior leadership.Work across teams to optimize processes.Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility.Anticipate bottlenecks and adequately factor in contingency for unplanned delays.Determine if success metrics are in place.Continuously assess development processes, test plans, and operations.Streamline and/or eliminate excess process.Lead, coach, and mentor other TPM within the program across multiple teams.All About You Experience in a similar Lead TPM role.Deep understanding of the design approaches, technologies, and business drivers in your area.Demonstrated understanding of Project Management processes, strategies, and methods.Expert level knowledge of software development processes and Agile practices.Experience working in a high-level collaborative environment.Experience applying analytical thinking and problem-solving skills.Ability to predict challenges and seek to proactively head-off obstacles.Excellent time management and organizational skills.Experience in all things data – writing SQL queries, researching data discrepancies, data reporting.Strong communications skills - both verbal and written.You have passion and experience in working on customer-facing emerging products and services.You have a strong sense of personal accountability regarding decision-making.You are results-driven with proven ability to effectively define and communicate project status, risks, and solutions.You are high-energy, detail-oriented, proactive, and adaptive.You have an ability to simultaneously manage short-term priorities and long-term initiatives.You build solid and trust-based relationships within the team and various stakeholders.You can exercise influence outside your own teams to achieve results.Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices.Ensure the confidentiality and integrity of the information being accessed.Report any suspected information security violation or breach.Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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