Lead Technical Program Manager-2 Locations: Dublin, Ireland
Time Type: Full Time
Posted on: Posted Yesterday
Time Left to Apply: End Date: December 31, 2024 (30+ days left to apply)
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.
Title and Summary Lead Technical Program Manager-2
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. The Account Management Services team develops new capabilities for Mastercard and its customers.
The Technical Program Manager is an important member of our software development teams here at Mastercard. The T-PM works closely with our engineering teams and other stakeholders across the company to organize and track ongoing projects and activities.
Role You will own the end-to-end delivery of engineering projects. Responsible for planning, execution, and delivery, from inception to completion, for an existing technology product or program. Proactively manages the end-to-end delivery of engineering work through the engineering team and all dependent organizations. Reports on progress, ensuring dependencies are covered. Operates between teams and architectures, overseeing the gaps between teams, processes, and systems. Plan and manage a group of related technology projects or activities in a coordinated way from inception through successful delivery. Deep understanding of the design approaches and technologies utilized in your area. Focus on the customer experience, the build and delivery processes, and the problems to be solved. Work across multiple scrum teams. Align dependent organizations and remove/mitigate all blocking issues. Help customers and the engineering teams make trade-off decisions. Identify, assess, track, and mitigate issues and risks at multiple levels. Write documentation as required. Partner with industry vendors that provide technology or user experience design components. Communicate project issues and status in a concise, accurate, and professional manner for senior leadership. Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility. Lead, coach, and mentor other TPMs within the program across multiple teams. All About You Experience in a similar Lead TPM role. Deep understanding of the design approaches, technologies, and business drivers in your area. Demonstrated understanding of Project Management processes, strategies, and methods. Expert level knowledge of software development processes and Agile practices. Strong communications skills - both verbal and written. Experience applying analytical thinking and problem-solving skills. Experience in all things data – writing SQL queries, researching data discrepancies, data reporting. Ability to manage short-term priorities and long-term initiatives. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization. It is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices. Ensure the confidentiality and integrity of the information being accessed. Report any suspected information security violation or breach. Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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