Level 1 It Engineer

I'm seeking to hire a Level 1 IT Engineer on behalf of my client, an Irish MSP based in Dublin.
This position involves troubleshooting and managing level 1 IT Support issues and tickets for multiple clients.
You will work on desktops, laptops, mobiles and apple devices, and be responsible for troubleshooting operating systems and applications, remote and on-site.
Duties: Resolving ticket/service requests assigned to you Deploying and setting-up new and existing client devices Working with clients to ensure their support issues are understood Working with internal team members to deliver incident reports Requirements: Experience working with various types of client devices/hardware 1-3 years experience working with Windows Operating Systems and Office applications (Word, Excel, Outlook, PowerPoint) Experience working for an MSP/IT Services and Consulting firm Relevant certifications including MS Azure Fundamentals, MCP and CompTIA A+If you're interested in this position, apply below.
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