Level 2 It Engineer

I'm seeking to hire an experienced Level 2 IT Engineer on behalf of my Dublin-based client, a growing MSP.
You will troubleshoot and manage Level 2 Technical Support tickets and issues for your clients, work on virtual and physical client and server devices, and troubleshoot applications and on-premises/Cloud servers.
You will also deploy IT solutions to your client base.
Duties: Resolving tickets and service requests assigned to you Acting as escalation POC for support tickets at Level 2 Deploy, migrate and document IT Solutions for your clients Introduce and suggest new technologies to management Oversee, train and mentor Level 1 Support team activities Requirements: 3+ years Office 365 Administration experience, including Microsoft 365 tenancy portal, MS Azure Portal, Exchange Online Admin and SharePoint Admin Strong troubleshooting experience Experience with firewall and network wired/wireless deployments and troubleshooting Experience with Intune deployments and management is beneficial Experience of working with Windows Server & OS 2016+ Certifications including CompTIA Network+, MCSA/MCSE, CCNAM, MS Azure Intermediate, MS 102 Office 365 and AZ 104 Azure are highly desirableIf you're interested in this position, apply through the link provided.
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