Level 2 - It Support Engineer

Details of the offer

Due to continued expansion of eir evo, we are now seeking to recruit an experienced Systems Administrator that endeavours to become an integral part of our Managed Team, working in an evolving and exciting multi-customer multi-technology IT environment.

Key ResponsibilitiesWorking in a growing Managed Services team with procedures based on ITIL Framework and governed by ISO 20000Work with technical experts and business managers to support and when appropriate input into recommendations to optimise client solutionsInvestigation and Diagnosis - establish failing component, confirm impact, identify any events that may have been a contributing factorResolution and Recovery, reducing impact where possibleEscalation point for other ICT support teamsCoordinate other ICT teams or 3rd parties where requiredProvisioning of Servers and StorageWrite efficient, easy to follow user guides and documentation and maintain a clear focus on building knowledge management.Assess infrastructure changes, raise awareness for potential impacts and play a key role in change management governance.Security vulnerability remediation on Windows & vSphere environments Required Experience, Skills and Knowledge4+ years previous experience working as a System Administrator in an Enterprise environment or Managed Services environmentExperience managing SCCM, SCOM and WSUSVirtualisation and storage experience (Hyper V/VMware)Enterprise Microsoft Windows Server environmentsActive DirectorySAN StorageAn understanding of networking to be capable of identifying network issuesExcellent communicator, comfortable managing the expectations of senior technical staff as well as senior managementITIL knowledge and experience The Successful CandidateHas a flair for technology and enjoys problem solving and rising to challengesEnjoys working with teams and liaising with multiple stakeholdersCan provide technical leadership to team matesDemonstrates great determination in resolving complex issues and closing out projectsIs comfortable at handling major incidents and providing leadership and input into resolutionIs customer focused and deadline oriented in an SLA driven environment Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply. If you are interested in applying for this role, please do so via the relevant link. If you choose to apply to this opportunity and share your CV or other personal information with eir evo talent, eir evo and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eir evo talent and eir evo.
We are committed to creating an inclusive and supportive work environment.
If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs. #eirforall

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Nominal Salary: To be agreed

Source: Jobleads

Requirements

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