TCP Homecare is a healthcare service provider, specialising in 'direct to patient services' which include the dispensing and distribution of pharmaceutical products, homecare nursing services and sharps waste management, facilitating a unique turnkey solution for the delivery of hospital care in the patient's home.
The Role: The Primary Role of the Logistic Supervisor is to ensure all day to day warehouse activities are completed in accordance with procedures thus ensuring the customer/client service level agreements are managed effectively.
This role requires on-call driver cover for every second weekend, with attractive retainer and call-out rates offered.
Key Responsibilities: Responsible for daily operation activities in pharmacy/stores and the activity of team members.
Communicate job expectations and coach employees.
Identify areas of improvement and adjust existing work procedures and practices.
Measure and report the effectiveness of warehousing activities and employee's performance.
Confer and coordinate activities with other departments.
Managing the operations roster ensuring sufficient resources are available throughout the day to manage activity.
Liaise with the Supervising Pharmacist and Customer Service and Transport Supervisor to ensure efficiency with the daily operational task of Pharmacy & Stores.
Reviewing the daily activity and managing the resources ensuring structured to the day.
Continuous monitoring of requests during the day ensuring each is actioned timely and dispatched cost effectively.
Drive productivity to ensure operational activity is constantly ahead.
Ensures the team are fully cross trained on all services and regularly review processes to identify efficiencies.
Compiles and monitors a suite of KPI's to measure performance of their team and department.
Motivates and develops the team, setting targets and monitoring progress with regular review and job chats.
Supports the Stock Controller in the management of goods receipt and stock counting.
Supports the asset management process.
Reviews the Maintenance Log ensuring preventative maintenance is scheduled according to SLA.
Ensures GDP daily and month end task are completed on time, recorded and sent for filing in the customer service office.
Ensures work stations, storage areas and walkways are clean, clear and stock is stored in accordance with GDP Guidelines.
Promotes Health & Safety within pharmacy and logistics.
Contribute actively to contingency planning and crisis management when required.
Act as a backup driver in case of emergency deliveries or supplier collections or short term cover for Van Representative Maintain customer confidentiality at all times.
Assist in ensuring that continuing quality systems are implemented and maintained within the TCP Group.
Minimum Requirements: Minimum 3 years experience in a warehouse environment, of which at least one year has been in a direct supervisory/team leader position Full, clean driving license Key Desirables: Experience in GPD (good distribution practice) or regulated industry/environment Logistics and planning experience Qualification/certification in lean management/supply chain management or similar, extremely desirable Accuracy and attention to detail required with ability to work under pressure.
Good PC and WMS systems knowledge.
Hard working and enthusiastic.
A good team player, with reliability and flexibility.
Willingness to learn, working side by side with professional team.
What We Offer in Return: Competitive annual salary & attractive on-call rates 24 days of annual leave, rising with service Pension Scheme Life Assurance Health Insurance Income Protection Education assistance funding with paid exam and study leave You Can Also Expect: A supportive and friendly working environment Regular training courses and opportunities to upskill Refer a Friend scheme Social events Employee discount card
