Waystone leads the way in specialist services for the asset management industry. Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide. With over 20 years' experience and a comprehensive range of specialist services to its name, Waystone is now serving assets under management in excess of $2Tn. Waystone provides its clients with the guidance and tools to allow them to focus on managing their investment goals with confidence. Summary: Manager – Investment Servicing will assist with the development of large-scale Investment Servicing projects for high profile platforms, from Management Companies to fund clients and work in a supportive role within the Waystone Trade Execution and Investment Servicing team.
ESSENTIAL DUTIES AND RESPONSIBILITIES Key Responsibilities: Assist in the development, implementation and monitoring of policies and procedural manuals that contribute to the efficiency of the department. Ensure all regulatory and compliance requirements are met for an assigned portfolio of clients. Assist with the design and implementation of internal and operating controls (especially in relation to OMS and PMS systems) and all interactions with the market. Provide advice, guidance and support across the business to identify, assess, manage and measure operational risks in accordance with the relevant regulatory and best practice policies e.g. EMIR. Evaluate the risk involved in each situation and prioritize risk levels appropriately. Actively question methods and processes with the key to making the team more effective and efficient. Assist in writing specifications for product development. Develop and maintain detailed knowledge of Waystone operations and the regulatory implications thereof. Adhere to Waystone's change management procedures to ensure efficient implementations and minimal disruption. Ensure all trades are settled on time, investigate and resolve any failing transactions. Collateral management including preparation and review of workbooks and instructions. Daily reconciliation between PMS records and depositary/custodian holdings. Ensuring all pre-trade compliance procedures and checks are adhered to and any breaches are escalated through the right channels. Ensure legal documentation received and stored for private debt/equity, ETD and OTC transactions. Support the continuing development of the investment servicing team product offering. Active involvement in the on-boarding of new clients, brokers and depositaries/custodians. Structuring and processing all payments across multiple platforms and service providers. Ensure all corporate actions (elective and mandatory) are processed and accounted for. Actively participate in fund governance meetings and attend technical training. Oversight of team members' daily tasks and workload, including first review prior to escalating queries to the Director. Foster a positive team environment and ensure open communication. Assist in training and development of new staff members. Establish standards of service for customers or clients and lead quality of service. Communicate with clients to ensure satisfaction with the service provided and to resolve any potential issues. Independently liaise with fund service providers and fund legal counsels. REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience: 5 - 10 years' experience within a Hedge Funds preferably in Investment Servicing or Middle Office OR A minimum of 5 years experience in the funds / management company / investment management industry; Must have a good knowledge of UCITS fund regulatory rules and restrictions. Knowledge of the market trade execution, affirmation and settlement process. Experience in using Middle Office/Trade execution systems. Experience with payment instructions and formatting. Knowledge of matching/settlement providers. Outstanding time management, organizational skills, oral/written communication skills, critical thinking and attention to detail is required. Must be able to work in a fast-paced environment including reporting and providing support to various members of the team. Strong MS Office and analytical skills; mid-level information management software experience required.
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