Anantara The Marker Dublin Hotel is searching for an ambitious Marketing Communications Managerto drive the Marketing and PR strategy for the hotel, its F&B outlets and meeting and event spaces.
Reporting to the Director of Sales, with a dotted line to the hotels General Manager and Regional Brand and PR teams, the ideal candidate will be an Account Executive or Assistant Manager, looking to embark on their next journey.
The role will champion the marketing and PR efforts for the hotel, with a focus on maintaining a high level of luxury, collaborating with various stakeholders, and ensuring commercial goals are met.
This is an exciting time to join the hotel, which officially opened as Anantara The Marker Dublin Hotel in May 2023 and the Anantara Hotels, Resorts and Spas brand which is expanding throughout Europe.
Generalresponsibilities Responsible for the strategy development and execution of the Marketing and PR plan to increase brand awareness, build long lasting partnerships fitting for the Anantara brand, address hotel business needs and achieve revenue targets - incoordinationwithallkey stakeholders (GM, PR, Brand Marketing).
Responsible for identifying, developing and maximising opportunities to drive revenue via internal and external channels.
Manage relationships with relevant agencies (creative, PR, social media), ensuring KPIs are met, and all contractual agreements are fulfilled.
Teamwork, maintaining a high level of communication with management and with peers, inside the hotel and with the Central Service team.
Responsible for and safeguarding the Anantara image within the Hotel in all its areas (F&B, Spa, Rooms etc.)
this includes the client or guests journey.
Adhering to the established Brand Guidelines and standards and the philosophy of Anantara properties.
Manage the Hotel's official website and OTA content in all its areas in liaison with the key stakeholders, ensuring all information is correct and to brand standard.
Search for long term partnerships in line with the Anantara essence, to enhance our brand awareness in the luxury segment.
Trigger Hotel's advertising agreements: content, deadlines, performance, etc.
based on internal standards.
It will also consider expanding these agreements according to budget, strategy and demand needs.
Create briefs for photography/video content and graphic design.
Manage content shoots for the Hotel and F&B outlets in collaboration with the Business Unit brand team, and assist with regional campaigns.
Work closely with internal stakeholders and the Business Unit on creative concepts across Hotel, F&B and MICE.
Support the Sales team with relevant collateral and assist in the growth of MICE.
Assist with regional campaigns (Digital, Brand, CRM) in collaboration with the Brand team.
Develop a continued understanding of competitors both locally and internationally.
Staying up to date with travel and F&B trends and news.
Ensure a seamless guest experience through internal communication of all marketing and PR initiatives.
PR and Social Media Responsible for the preparation and / or supervision of written press releases that are sent on behalfoftheHotelinaccordancewiththeestablishedplanandalwayswithpriorapprovalof the area PR Director.
Establish a positive brand awareness for the hotel with key media/influencer byintegrating property-specific and brand messaging in a compelling and valuable way.
Responsible for creating, maintaining, and keeping an adequate database of media of differentorigin:local/national/internationalandfromdifferentareas:corporate,lifestyle, travel, gastronomy, wellness, beauty, fashion, etc.
Prepare, coordinate, attend and monitor national and international press visits for the property.
MonitorallsocialmediachannelsinwhichtheHotel is present and ensure respective calendars are factually correct, visually inspiring and to the highest standard.
Stay on top of trends in the PR and Social Media space Managementresponsibilities To ensure the hotel achieves the Leading Hotels of the World Quality Assurance targets and that the highest standards of luxury and quality are delivered consistently to our guests.
To deliver excellent care to our guests.
To carry out departmental audits to ensure LQA is achieved by all team members.
To ensure that the Hotels Vision & Mission statement is communicated to the team.
To ensure that areas of responsibility are clean and well maintained.
To ensure that the ambience in departments (lights, music and temperature) are controlled.
To report defective materials and equipment to the appropriate departments.
To ensure that all new initiatives are implemented in the agreed time frame.
To ensure that personal objectives are set and achieved on a yearly basis.
To attend meetings as required.
Toensureguestfeedbackisacteduponinatimelymannerensuringtherelevantpeopleare informed and that all necessary action is taken to prevent re occurrences.
To monitor all purchasing and costs in the department and to ensure that spend is in line with budgets and in line with purchasing procedures.
To ensure departmental sales are achieved in line with the hotel budget.
ToacceptaflexibleworkschedulenecessaryforuninterruptedservicetoHotelguestsandto maintain flexibility within teams.
ToprovidesupportwherenecessaryinotherareasoftheHotel.
To complywith thehotelscash handling proceduresandensure thatallteam membersare trained accordingly.
Todrivebusinessresults throughrevenue growthandcostsavingsefficiency.
People To assist in the recruitment and selection of team members.
To appraise all team members in accordance with the agreed appraisal procedure.
To ensure that all team members comply with the employee handbook.
To manage the Timepoint System for relevant departments.
To ensure holidays, bank holidays and lieu time are managed for all team members.
To ensure departmental daily briefings are carried out at relevant times.
To chair monthly departmental meetings and ensure team members attend General Team Meetings and ECCM when required.
To ensure that all team members are rostered in accordance with the Organisation of Working Time Act.
To ensure that all team members adhere to the hotels grooming procedures.
To identify develop key team members and develop a succession plan in conjunction with People & Culture.
TotrainallteammembershaveafullknowledgeandunderstandingoftheLeadingHotelsof the World Quality Assurance targets and that the highest standards quality are delivered consistently to our guests.
Fire,Health&Safety To have a full understanding of Fire and Emergency procedures.
TohaveafullunderstandingofHealth&Safetyregulationsandcarryoutriskassessmentsin own department.
ToensurethatthedepartmentiscompliantwithallFoodSafetyregulations.
To ensure all departmental accidents and incidents are reported in accordance with the hotels accident/ incident reporting procedure.
TosupportthehotelsEnvironmentalpolicybycomplyingwithwastemanagementand monitory energy efficiency.
LeadershipCompetencies Self-motivated and sets a positive example for employees by their attitude and performance Demonstrates high levels of energy, enthusiasm and professionalism Encourages the team towards Hotel and individual objectives and aims Shows concern for their team members and interacts with them in a positive manner Providesagreatworkenvironmentandtreatingeachotherwithdignityandrespectand embracing diversity (TEAM) Demonstrates strong leadership skills and regularly shows an ability to adjust their approach to deal with different people and situations.
Communicates in a structured and effective manner with their team Builds and sustains effective relationships with employees and customers Motivates, inspires and empowers others to improved performance What do we have to offer you Competitive Salary Annual Bonus scheme Career Progression Refer a Friend program - €500 bonus for a referral of your friend or acquaintance for a vacancy in The Marker or another hotel of NH Hotel Group Excellent Room Employee Rates in over 800 properties worldwide Access to a exhaustive learning experience including unlimited access to the company eLearning platform Meals whilst on duty in our employee restaurant Employee Recognition Awards Suits provided and dry cleaning Employee Assistance Program - mental health and wellbeing support Skills: Digital Marketing Communication (written and verbal) Organizational Skills Benefits: Meal Allowance / Canteen Staff Discounts Paid Holidays
