Matrix Recruitment Group | Customer Support Administrator

What you need to know New job alert!!!
My client in the manufacturing industry is looking to hire a Customer Support Administrator for their facility in Co. Roscommon This is a permanent job.
Key duties & responsibilities: Manage inbound/outbound customer calls/queries Provide details re products/services Manage the scheduling & call out services Track & monitor service requests Liaise with the sales team Investigate & resolve customer issues Data entry to CRM system What are we looking for?
Excellent & proven customer service experience within a similar environment Proficient with MS Office and CRM systems experience Strong problem-solving and organisational skills Ability to work in fast-paced environment and multitask workload Apply for this job now or get in touch with Lisa By applying, you are giving consent for Matrix Recruitment to contact you about this job.
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Skills: Customer service experience proficient MS Office Proficient CRM Systems Benefits: Pension Bike to Work Scheme Flexitime Hybrid after probation Employee Discount Onsite Parking