Medical Administrator

Medical Administrator28th August 2024 Location: Limerick Contract Type: Permanent Email: Closing Date: 21st September 2024 This role is responsible for overseeing administrative functions, coordinating patient appointments and managing electronic medical records as part of a team.
The Medical Administrator works closely with clinical teams, hospital departments and patients to optimize resource allocation, improve patient satisfaction, and maintain high standards of care.Duties & responsibilitiesManaging clinical team schedules for multiple locationsPreparing appointments – Including booking and confirming patient appointments by phone / email / SMSLiaising with clinical team re patient queriesGeneral admin duties including scanning reports, test results and correspondenceDealing with patient queries by phone and email dailyProcessing patient medical recordsAnswering incoming callsUsing all local policies and procedures when carrying out all dutiesMaintaining all records and reporting on the clinic's electronic patient recordsOpen and close the building as per local policy and guidelines and be a responsible key holderQualifications / experienceAdministrative experience in a customer focused industryStrong IT skills and proficient on CRM and / or HER systemsFluent in written and oral EnglishEmpathetic with strong patient focusExcellent communication skillsEssential requirementsImmediate availabilityExperience in a fast-paced office environmentExcellent administration and organisation skillAbility to work on own initiativeFully proficient and experienced in MS Office suite and open to new technology use as all records / systems will be electronicExperience in working in a multi-tasking environment with a good understanding of good customer relations and relationship managementExcellent telephone manner essentialA full job description is available on request.MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER