Medical Administrator (Poynton Spine Care)22nd October 2024 Location: Dublin Contract Type: Permanent Email: Closing Date: 5th November 2024 Purpose of the RoleThe purpose of the Medical Administrator is to ensure efficient and effective communication for patients, clinical team and hospital within Poynton Spinecare@ Mater Private Network.
Duties & ResponsibilitiesAnswering incoming calls Dealing with patient queries by phone and/or email daily Liaising with clinical team regarding patient queries General Admin duties including scanning reports, test results and correspondenceProcessing electronic patient medical records Preparing appointments – including booking and confirming patient appointments by phone/ email/ SMS Managing clinical team schedule Receptioning outpatient clinic including taking electronic patient payments when needed during times of leaveCarry out general office administration tasks Using all local policies and procedures when carrying out all duties Maintaining all records and reporting on the clinic's electronic patient records.Skills & QualificationsQualifications/ExperienceAdministrative experience in a customer-focused industryStrong IT skillsFluent in written and oral EnglishEmpathetic with strong patient focusExcellent communication skills Essential requirementsImmediate availabilityExperience in a fast-paced office environmentExcellent administration and organisation skillAbility to work on own initiativeFully proficient and experienced in MS Office suite and open to new technology use as all records/systems will be electronicExperience in working in a multi-tasking environment with a good understanding of good customer relations and relationship managementExcellent telephone manner essentialA full job description is available on request.The closing date for applications is Tuesday 5th November 2024.MATER PRIVATE NETWORK IS AN EQUAL OPPORTUNITIES EMPLOYER.