Mental Health Case Worker

Job Title:                                           Mental Health Case WorkerReports to:                                       Women's Services Co-ordinatorObjective:                                         To effectively deliver mental health support services to female service users who may present with a variety of complex needs including addiction, homelessness, trauma, and co-occurring mental health difficulties, and to support the overall development of a high-quality women's only multi-disciplinary service.Hours:                                             39 hours per week (Mon- Sun 8am-8pm)Contract length:                             Indefinite ContractSalary Scale:                                  Starting at €33,860 depending on experience. MQI are looking to recruit a Female Mental Health Case Worker to work in an exciting new female-specific service.
This role will be part of the team responsible for the setting up, establishment and operation of a new female-only day service, "Jane's Place", in its new building in Dublin 2 with onsite multi-disciplinary teams as well as in-reach clinics into partner agencies.
This is a non-judgmental, low threshold, safe space for women, which provides access to key-working, counselling, GP, general and mental health support, psycho-educational, therapeutic and social groups. The female-only day service will provide a 'one-stop-shop' for access to information and support across health, addiction, life skills, gender-based violence, coercive control, legal issues, education, employment support, counselling and mental health services.
The role involves 1:1 work with female service users, psycho-educational group work, in-reach into other community projects as well as advocating and empowering female service users. Main responsibilities:To work as part of a multi-disciplinary team using a case management approach to take responsibility for all aspects of the delivery of mental health support to female service users.To develop links and build effective working relationships with the appropriate statutory and voluntary agencies to ensure access to mental health services for the client groupTo work collaboratively as part of a multi-disciplinary team in the best interests of the women that use the serviceOne-to-one mental health support in times of crisis, suicide ideation and/or self-harmWork to improve outcomes, create pathways and enable access for women to appropriate mental health and mental health recovery services.To facilitate the day-to-day operations of a drop-in and appointment-based service, to be flexible and can manage your diary whilst ensuring the smooth operation of the service.Network with other organisations and agencies who support and work with women with complex or multiple needs.To develop and establish empowering, peer support and psycho-educational groups that strengthen and encourage the belief for women in their own ability to make positive change in their mental wellness, using a strengths-based approachTo help develop and foster an environment of support and encouragement including Peer lead initiatives and programmes where women hold each other upDeveloping collaborative initiatives with specialist services aimed at addressing complex needs of women.Working to enable access to and pathways out of services to encourage re-integration into the community, to promote Recovery and to continue to support women along this journey, to meet their individual goalsDeveloping strategies in order to increase engagement with women.Attend training, seminars, conferences, networks, engagement forums etc related to women's specific services etcTo participate in internal and external meetings as required.To have a flexible approach to the work in response to organisational change, development and review of best practice.•To support and deliver training to staff on topics related to mental health e.g.
specific mental illness, diagnosis, suicidal ideation, referral to community mental health teams.To ensure that all relevant documentation is completedReporting to the Service Coordinator for individual support, supervision, performance appraisal and working within the parameters of the MQI policies and procedures.To ensure that Health & Safety standards are maintained in accordance with the H&S Statement of and to attend H&S Committee Meetings when required Client work:To over see the mental health welfare of service users and ensure that their needs are attended to with sensitivity and efficiency.To, wherever possible, involve and include service users in the ongoing development of the service and to have their participation built into service plans when feasible.Developing programmes that promote personal and social development of women.To support female services users in a safe, client centred, trauma informed environment.To identify and work with the multiple needs of female service usersTo provide early and crisis intervention, information, referral, advice, and advocacy in a person-centred capacity.To provide high quality, needs led and targeted support to women with complex needs.To provide crisis and case management support in an outreach and in-reach capacity.Working within a trauma-informed approach to improve outcomes for women accessing crisis services, with multiple needs. Reporting:Produce standard monthly reports for the Service Coordinator in line with funding agencies' requirements and compile any ad hoc information requests as required.Responsible for ensuring that service user records and data are kept always updated on the CRM system and provide reports to the Service Coordinator in keeping with all required deadlines and on an ad hoc basis as required.To complete all administrative tasks such as report writing, collation of statistics, maintenance of accurate records, up to date case notes, and relevant form filling in order to ensure that the service runs smoothly, safely and effectively, in line with GDPR and confidentiality policies. Person specification:Have a relevant qualification (minimum QQI Level 7 or equivalent) e.g.
Psychology, psychiatric nursing, training in mental health, dual diagnosis or related field.Have a minimum of 2 years relevant work experience in mental health services, addiction and homeless services, social care, or related fields.To have a good understanding of the models of mental health recovery, such as Cognitive Behaviour Therapy (CBT), ASIST, SafeTalk, WRAP, STORM, and best practice in relation to harm reduction, preparation for treatment and relapse prevention.Recognising the indicators of deteriorating mental health, discussing, and agreeing the appropriate intervention to be proposed.To have a working knowledge of homeless service systems and pathways out of homelessnessThe ability to work with multiple presentations including but not limited to addiction, mental health, homelessness, domestic violence, trauma, sex work & traffickingTo have experience working within a team, with good communication skills and the ability to work independently alsoHave experience in key working, case management and group facilitation.Understanding of the challenges women with complex needs faceA knowledge and understanding of a trauma informed approach If you're interested in applying for this role, please click the link below by 8th November: /merchants-quay-ireland/jobs/30570/mental-health-case-worker-dublin  Benefits-        Sick Pay Scheme (following the probationary period)-        Minimum 23 days Annual Leave plus one Good Will Day-        Defined Contribution Pension Scheme (after the probationary period)-        Death In Service Benefit (from commencement of employment)-        Learning and Development programme-        Bike to Work Scheme-        Paid Family Leave (Maternity, Paternity, Adoptive, Force Majeure and Compassionate Leave)-        Educational Assistance (Study and Examination Leave, scholarship foundation)-        Employee Assistance Programme (EAP)