Job ID: 2724303 | Amazon Data Services Ireland Limited
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
We are looking to hire a highly motivated, best-in-class Network Technician to join our team within network infrastructure deployment. The candidate will work with minimum supervision in a dynamic environment to drive the expansion of our next-generation networks.
The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience of supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential.
Key job responsibilitiesManage work and priorities through ticketing system and workflowCollaborate with various stakeholders to remove project obstaclesTroubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low to mid-level application interactionTroubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipmentComplete customer requests via Remedy trouble ticketing systemParticipate in the migration, basic configuration and rollout of new or upgraded hardwareBASIC QUALIFICATIONSHigh school or equivalent diplomaExperience with computer hardware troubleshooting and repairExperience in networkingPREFERRED QUALIFICATIONSExperience dealing effectively with customers during problem resolution and operating efficiently under pressureKnowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologiesAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.
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