Office Administrator Are you a customer-focused professional with strong administration and customer service skills?
We have a great opportunity for an Office Administrator to join a busy and supportive commercial team.
This role offers the chance to enhance your existing skillset, provide exceptional service to customers, and contribute positively to a busy and growing commercial department.
Key Responsibilities As an Office Administrator, you will: Process and Manage Orders: Handle customer orders via email, phone, and online for a diverse customer base of over 80 clients.
Data Management: Upload orders to the internal database promptly and accurately while ensuring compliance with all relevant requirements.
Customer Communication: Address customer queries regarding orders, products, and transport via phone or email efficiently.
Coordination: Support haulage and transport for both national and international shipping.
Documentation: Prepare and manage custom documents for international shipping.
Cross-Team Collaboration: Keep relevant departments informed of changes to orders, transport updates, or escalations as needed.
Administrative Support: Update trackers, manage a busy email inbox, and perform additional duties as assigned.
What We're Looking For We're seeking a proactive team player with the following skills and experience: Customer Service Experience: Previous experience in a customer-focused environment is required.
Attention to Detail: A logical and precise approach to work is essential.
IT Skills: Proficiency in Microsoft Office, especially Excel, is essential; knowledge of Lean & 5S practices is an advantage.
Communication Skills: Strong interpersonal and written communication skills.
Problem Solving: Ability to make decisions and resolve issues effectively.
Business Acumen: A solid understanding of commercial operations.
Why Join?
This role offers an opportunity to: Work in a collaborative and energetic environment.
Develop your skills in customer service, administration, and commercial operations.
Progression opportunities Apply Now!
If you're passionate about customer service, thrive in fast-paced settings, and are ready to take the next step in your career, we'd love to hear from you.
Recruiter: Clionadh Morrissey Skills: Administration Customer Service Order Processing