Office Manager - Dublin City

The Role My client, a well-established Irish brand within the service industry, is seeking an experience Office Manager to join their operations based in South Dublin City Centre.
This is a full-time, permanent position.
As the Office Manager, you will be responsible for overseeing office management through event coordination, on-boarding, and administrative support.
Tasks & Duties Provide proactive administrative support to the founders and senior team, including diary management, scheduling meetings, coordinating travel, and managing correspondence and enquiries.
Coordinate Board meetings and prepare governance-related papers and information for Board members, shareholders, and the senior team.
Maintain and update records and policies in compliance with corporate governance requirements.
Act as the first point of contact for inbound customer, press, or other enquiries, triaging them within the organisation for appropriate resolution.
Address customer queries, feedback, and complaints not resolved through the CRM system, and analyse query types to improve performance.
Manage physical and virtual office facilities, including room bookings, office equipment, office decor, and digital tools for communication, record-keeping, and reporting.
Coordinate deliveries, suppliers, and visitors, and act as the main contact for building management, maintenance, and IT support.
Collaborate on people strategy initiatives, coordinate office events and team-building activities, support on-boarding, update contact databases, and maintain a positive, inclusive workplace culture.
Experience, Knowledge & Qualifications Previous experience in a similar position is essential.
Previous experience as an EA/PA is a distinct advantage.
Expertise in developing internal systems and strong proficiency with office management software, such as MS Office, workforce management, and CRM systems.
Excellent communication skills both written and verbal with full English fluency.
Experience in the service/FMCG/retail/hospitality/start-up industries is desired.
A high level of discretion and the ability to maintain confidentiality of company information with excellent attention to detail.
Candidate must currently reside within a commutable distance with full working rights.
For further details, please contact Sabrina Carroll on 086 127 5159