Online Shopping Assistant

Main purpose of the role:
Shop and fulfil orders on behalf of our customers using the SuperValu.ie service.
The ideal candidate will have/be:
- Previous retail experience is desirable
- Shop to specific targets whilst being selective and accurate with products
- Excellent communication skills
- Accuracy, attention to detail, organised and flexible
- Ability to use own initiative and work as part of a team in a fast-paced environment.
Main duties:
- Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
- Shop to specific targets whilst being selective and accurate with products
- Have good product knowledge to ensure the items that are picked are of the highest quality and substitution chosen are appropriate
- Pack the products in the correct temperature zone and in such a way they arrive at the customers' home in perfect condition
- Make decisions on behalf of customers if products ordered are unavailable
- Work on own initiative with very little supervision
- Keep up to date with team communication
- Deal with routine customer queries.

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