Operations Administrator

My client in the motor industry is looking for a candidate who has 3 years of experience in a customer service role for their offices in Dublin 18.
Job PurposeYour role will be to be part of a highly successful and busy Operations Team and to keep all of their vehicles mobile at all times. This will include dealing with drivers, maintenance & hire car suppliers, working with internal teams & daily interaction with internal systems to ensure we know the status of their vehicles at all times while in for repair.
Mainly be enthusiastic and have some basic knowledge about cars, and also be willing to listen and learn.
TasksWork as part of a support teamTask driven to get resultsDeal with suppliers & drivers via phone and emailManage vehicles we have on hire by keeping systems up to dateDaily update of internal systemsEnsure vehicle downtime is kept to an absolute minimumAccurately communicate and update drivers where requiredKnowledge, Skills & ExperiencePrevious working experience in an office environment and dealing with queries is an advantageComputer literate with excellent knowledge of Microsoft Office Systems (i.e. Word, Excel)Be able to build relationships with Suppliers and customersPragmatic decision-makerHigh customer satisfaction driveGood telephone communication with both suppliers and customersHigh achievement & drive with a proven ability to deliver results. Showing professionalism, knowledge, and enthusiasmTeam player who actively participates in shared objectives and has an enthusiasm and commitment to work towards team goals
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