The Galway Bay Hotel is seeking to recruit an experienced Operations Manager .
The Operations Manager will work closely with the General Manager to maximize the performance of Hotel operations including guest satisfaction, employee engagement, financial performance, and sales and revenue.
Key Responsibilities Effectively lead, motivate, and communicate clearly to assist the team in achieving their goals and objectives Manage the operations of the Hotel to ensure positive customer experiences through the implementation of the correct standards of service Work with General Manager to maintain and develop systems, policies and procedures to ensure the smooth running of the business Work closely with the Financial Controller and General Manager to ensure financial budgets and targets are achieved Ensure effective relationship-building with customers, local businesses and the community Full familiarisation with and management of the Hotel agenda including compliance with brand standards and property audits Skills & Experience A minimum of 2+ years previous senior Hotel Operations experience Excellent interpersonal, organisational and leadership skills Strong communication skills, both verbal and written Experience within the Irish Market would be advantageous Awarded Best Employer in Galway by Galway Chamber of Commerce, the Galway Bay Hotel is also delighted to be part of the Failte Ireland Employer Excellence Programme and has been certified as A Great Place to Work.
As part of the Hodson Bay Group of Hotels, with over 700 employees from over 50 countries worldwide, we are committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.
Why work with us?
Voted a Great Place To Work Received 'Best Employer' Award in Galway by Galway Chamber of Commerce Culture of 'Respect' throughout the Hotel Career development and progression opportunities Vibrant Health & Wellness Programme Motivational Benefits 39 hour working week Leisure Club Membership Hotel Discounts within the Hodson Bay Group Meals provided while on duty Awarded Best 4* Hotel 2021 As a member of the Hodson Bay Group, the Galway Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments.
As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment.
We encourage this through mutual respect & trust amongst colleagues.
Benefits: Commitment to Work Life Balance Company wide discounts and benefits Active Wellness Programme & Events All meals on duty On-site gym On-site parking
