The Role
Operations Manager – Car Park Services Dublin Airport
€75,000 pa plus Bonus and Car Allowance
Drive excellence in Parking Solutions with the Market Leader! Are you passionate about delivering top-notch parking services?
Do you thrive in a fast-paced operational environment where customer satisfaction and innovation are key?
We are the market leader in tailored parking solutions, and we're looking for an Experienced Operations Manager to oversee the day-to-day operations of a large-scale car park at Dublin Airport.
This is your chance to lead a 24/7 operation, implement best practices and elevate parking services for one of Ireland's busiest transport hubs.
Your Role at a Glance As Operations Manager you will:
Mobilise and lead the successful implementation of a major new contract, establishing robust operational frameworks for long term success.Oversee the daily operations, ensuring a seamless 24/7 service delivery in a fast-paced environment.Manage and inspire a diverse operational team, promoting excellence in customer service and operational efficiency.Build and maintain strong client relationships, addressing bespoke requirements and ensuring superior delivery.Manage large sub-contractor arrangements and ensure they deliver a high-quality service.Identify and implement streamlined operational processes that optimise car park layouts, improve traffic flow, and enhance user convenience while working with extended management to grow and drive revenues through traditional and innovative methods.Resolve escalated customer concerns effectively, focusing on creating a positive and professional parking experience.Deliver insightful monthly reports to senior Management, highlighting achievements, challenges, and strategic opportunities for growth.Monitor KPI targets across all operations and set and maintain standards of performance for all operational activities.Ensure corporate adherence to guidelines especially regarding but not limited to health & safety, Quality Systems, planning guidelines, government regulations etc.What We're Looking For We need a proactive Leader who understands the unique challenges of parking operations.
You'll bring:
A degree or equivalent qualification.5+ years' experience in operations management, ideally in parking, transport, or a related field.Expertise in customer service with the ability to resolve challenges creatively and effectively.Proven leadership skills with experience managing large teams in a fast-paced environment.Strong negotiation and influencing abilities, ensuring alignment with clients and contractors.Excellent organisational, verbal, and written capabilities with the ability to think creatively and strategically while proposing and following through on new initiatives.Experience in Project Management and a knack for identifying business opportunities would be beneficial.Why Join Us? We offer more than just a job - this is a career opportunity with Ireland's leading Parking provider.
Competitive salary of €75,000 per annum.Car allowance and discretionary bonus.Holiday Entitlement 25 daysPrivate health insurance to support your wellbeing.A robust pension plan and death in service benefits.A balanced 40 hour week, ensuring work-life balance.Be Part of Something Bigger At the forefront of the parking Industry, we pride ourselves on delivering tailored solutions to our clients while embracing innovation and excellence.
This is your chance to take the lead in shaping the future of parking services at Dublin Airport.
Ready to Drive your Career Forward? Apply now and join a team that's making parking smarter, smoother and more customer-focused every day.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation.
We offer a motivating work environment where successes are shared.
With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
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