Job Description - Operations Manager – XLCSSE (12002056R1D20240802)
Job location: Dublin, Ireland
XL Catlin Services SE (XLCSSE) is an AXA XL service company regulated by the Central Bank of Ireland. It is one of three AXA XL legal entities which has its European headquarters in Dublin.
The Operations Manager will report directly to the COO of XLCSSE. The successful candidate will work closely with the COO providing general support across all aspects of the company's activities.
What will your essential responsibilities include?Support the COO in overseeing all aspects of the company's critical outsourcing arrangements including the analysis of management information and reporting, key performance indicators and action plans.Active participation in the AXA XL divisional and Carrier forums relevant to XLCSSE, deputising for the COO as required.Coordination of intragroup matters which impact XLCSSE from an operational perspective.Driving the enhancement of the company's reporting process through development of reports, presentations and functional dashboards for Senior Management.Assist in designing and maintaining effective tools, dashboards and operational processes.Collect and consolidate information for internal reporting and regulatory requirements.Maintain overall strategic agenda for the COO office.Support the COO and Service Delivery Lead in the review and analysis of 2nd and 3rd lines of defense reporting.Working with the management team to ensure the policies applicable to their area are updated and approved.Coordination of the process to develop the annual business plan that supports XLCSSE's business strategy.Support the COO in ensuring all stakeholders are fully informed of the activities of XLCSSE.Building and maintaining strong relationships with senior management of XLCSSE's key intragroup clients.We're looking for someone who has these abilities and skills:Educated to honours degree level or equivalent.Experience in financial services in an Operations Manager or Senior Manager role.An understanding of the activities, issues and reporting requirements within a global corporation.A basic understanding of relevant regulatory issues.Excellent verbal and written communication skills.Financial literacy with the ability to analyse financial reports.Proficiency in Microsoft Office, particularly PowerPoint and Excel.Project management experience desirable.Excellent interpersonal and influencing skills.A change agent who will challenge the status quo.A strategic thinker with a fact-based analytical approach.Ability to deal with high volume and complex workload.Ability to prioritize and deal with conflicting priorities.Ability to interact and collaborate with virtual teams across multiple geographies.Location: IE-IE-Dublin
Job Field: Finance
Schedule: Full-time
Job Type: Standard
AXA XL is an Equal Opportunity Employer.
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