Part Time Retail Sales Advisor (20 hours per week) - Swatch Grafton Street, Dublin *New Store* The story of Swatch is the story of a revolution. In 1983, the unexpected appearance of an affordable, Swiss made, plastic watch turned the watch world upside down. Suddenly, a watch was much more than a way to measure time. It was a new language, a way to speak from the heart without words.
Working for Swatch, you will be part of a strong and expanding retail network and working for the world's largest watchmaking group for one of the world's most popular brands.
What we offer: Competitive Salary PackageGenerous Employee Discounts / Staff SalesPrivate Health CareCareer Development and TrainingEmployee Assistance and Mental Health PlatformPerkboxCycle to Work / Seasonal Ticket SchemeEye Test / GlassesSwatch is looking for a Part Time Retail Sales Advisor to join our NEW store in the heart of Dublin.
Responsibilities: SalesGreet and serve all customers providing a fast friendly service.Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.Ensure good knowledge of all functions of watches and other Swatch products.Provide reliable information to customers in all matters relating to guaranteed and after sales service.Help display merchandise as directed.Contribute to the store reaching its monthly sales targets.Oversee colleagues on the shop floor to ensure best practice is adhered to at all times, providing on-the-spot feedback when required.SecurityAssist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till.Maintain/build a general awareness of products and security hot spots.Follow Company policy and procedures for opening/closing the store.Handle all transactions in a responsible and secure way.ReportingAccurate reporting of all administration and stock control.Collation of sales figures.Clearly articulate/communicate any issues the store has had in the absence of the Store Manager and/or Assistant Manager.Care of the StoreEnsure the store is kept clean and presentable at all times.Delegate tasks to colleagues to ensure productivity during peak trade.CommunicationAdhere to company policies and regulations.Attend briefing sessions as directed by your line manager.Hold briefing sessions in the absence of the Store Manager or Assistant Manager.Confidently communicate at all levels, within the Store and with the wider Swatch Group teams.Present and conduct yourself in a professional manner to both customers and colleagues, ensuring all communication is clear.Be familiar with international customers' customs and culture.Product KnowledgeAttend regular training programmes.Confidently deliver product knowledge and train colleagues on upcoming collections.Take responsibility, and be self-motivated and proactive, to understand all new products and apply training and instructions.Deliver good product knowledge to our customers.OtherUndertake duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.Act in a more senior capacity when the Store Manager and/or Assistant Manager are out of the business.Assist the store management team to lead and inspire your colleagues.Ensure service standards and behaviours are in line with training and Swatch guidelines at all times.Professional RequirementsEssential: Passionate to lead, motivate and engage a team.Driven to improve conversion and ensure the store and team meet KPIs.Enjoys developing team members, with the ability to provide constructive and positive feedback.Passionate about providing the highest level of customer experience, leading by example for other team members.Uses initiative to support the Store Manager and Assistant Manager in running the store and providing ideas for improvements.Preferred: Previous experience in retail and/or fashion accessories.Experience dealing with international customers.Ability to communicate in multiple languages.Previous Supervisory experience.ContactNick Bright
Job Location: Grafton Street, D02 K198 Dublin, Ireland
Company Address: The Swatch Group Ireland
a branch of the Swatch Group (UK) Ltd.
Suite 10
14 -16 Lord Edward Street
IE-Dublin 2
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