Parts Advisor - Head Office Call Centre

Alliance Automotive Group (AAG) is a leading distributor of passenger and commercial vehicle parts to the independent automotive aftermarket in Europe.
It operates in the United Kingdom, France, Germany, Poland, Spain, Portugal, Belgium, Netherlands and more recently Ireland.The company is a wholly owned subsidiary of Genuine Parts Company (GPC), the largest worldwide automotive parts distributor with activities in North America, Europe, and Australasia.
AAG's network is serving thousands of customers across Europe supported by a logistics infrastructure of 80 Distribution Centers, 2, Stores as well as 7, Repair Centers.Due to our growth and expansion within our motor factor network, we are looking for Parts Advisors to join our team.Having recently entered the Irish market this an excellent opportunity for enthusiastic, highly motivated automotive professionals to help establish and expand our brand in Ireland.
An opportunity to be a part of our journey and share in our success as we continue to establish ourselves as a market leader in Ireland, Europe and worldwide.As Part Advisor, responsibilities will include:Taking orders for car parts over the telephone and counter, upselling to increase invoice value.Outbound calling to raise customer awareness and achieve higher sales.Building long-term rapport with local customersActively promote offers, discounts and customer competitionsLimiting credits and returns by ordering and sending the right car parts, first time.To be successful in this role you will to be:Punctual, organised, and efficient whilst working towards deadlines.Pro-active and enthusiastic when speaking with customers.Able to demonstrate empathy towards customers.
Professional and possess excellent communication skills.In Return we offer:An opportunity to join a global brand and market leading motor factor.Competitive salary and excellent bonus potentialStructured career paths and bespoke trainingA great team environment & friendly approachable management