Our office, Endodontic Associates of Michigan - Waterford, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.
Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities You will be responsible for making a positive and lasting first impression.
The ideal candidate should bridge the gap between customer obsession and clerical management.
You should be able to deal with complaints and give accurate information.
The goal is to make guests and visitors feel comfortable and valued during their visit which means the following:
Welcoming patients to the dental officeMaintaining accurate patient recordsAnswering all incoming calls and redirecting them or keeping messagesCheck, sort and forward emailsKeep updates records and filesKeep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.
)As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve.
You're a team player that is adaptable to new and challenging tasks.
You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence.
You also have the following:
1 year of proven experience as front desk representative, agent or relevant positionFamiliarity with office machines (e.g.
fax, printer, etc.
)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsA high school diplomaDesires to help your patientsIf this sounds like you, you will fit right in with the team!
Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care.
Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed.
You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between.
BCBS High Deductible & PPO Medical insurance OptionsVSP Vision CoverageComplimentary Life Insurance PolicyShort-term & Long-Term DisabilityPet Insurance Coverage401(k)Identity Theft ProtectionLegal Services PackageHospital/Accident/Critical Care CoveragePaid Time OffDiverse and Inclusive Work EnvironmentStrong culture of honesty and teamworkWe believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families.
Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range $17 - $22 USD
Specialty1 Partners is the direct employer of non-clinical employees only.
For clinical employees, the applicable practice entity listed above in the job posting is the employer.
Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice.
Clinical employees include dental assistants and staff assisting with actual direct treatment of patients.
Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce.
All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
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