BOC Limited, a Linde company Patient Service Advisor - Clinical Services Dublin, Ireland | req16305 What you will enjoy doing You will be working as part of our Clinical Services administration team in a Patient Service Centre within the Customer Service Centre in Dublin where you will accurately process orders from HSE clinicians and HSE community care centres Managing incoming Clinical Service Prescription Forms, ensuring the timely processing of same on SAP for the subsequent delivery of requests You will be responding to incoming telephone queries from patients, HSE staff members and work colleagues in relation to invoicing, debt, billing, account queries, and providing detailed information on our entire product range Providing full administrative support to the BOC Homecare clinical team as required And finally, communicating on a daily basis with fellow PSAs and our Clinical Nursing & Operations team, who install clinical therapies in patients' homes What makes you great You display a passion to deliver exceptional customer service for patients and healthcare professionals Moreover, you are proficient in Microsoft Word and Excel - If you have SAP & Salesforce experience this would be an advantage Excellent time management and prioritisation skills are required In addition, you have strong communication and interpersonal skills You must have a high level of personal integrity and work aligned to the values of being an inclusive workplace Why you will love working with us We are the largest provider of industrial, medical and special gases in the UK and Ireland.
From cutting harmful emissions, to providing life-saving oxygen and keeping food fresh, our gases play an essential role in everyday life.
Our values – Safety, Integrity, Accountability, Inclusion and Community are at the heart of everything we do.
They help us create an environment that puts safety first, where people do things the right way, new ideas are welcomed and everyone can be themselves.
At BOC, we take pride in our people and work hard to provide an enriching, enjoyable place to work.
We have a clear vision: to be the place where a diverse mix of talented people want to come, stay and excel.
We are always raising the bar, and because we are part of Linde, a global company, our people have limitless opportunities to grow and make a difference, all over the world.
What we offer you!
At Linde, the sky is not the limit.
If you're looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless.
Be Linde.
Be Limitless.
We offer a competitive salary and benefits package with pension and life assurance as standard.
In addition, we offer generous paid leave and a range of other flexible leave benefits, so that you have time to do the things you enjoy.
Our recognition & reward platform celebrates great work and special moments, as well as providing a hub for health and well-being benefits, including a wide selection of savings and offers at well-known retailers.
Grow to be your best and drive your career with the training and development opportunities we offer.
Have we inspired you?
Lets talk about it We are an equal opportunity employer committed to fostering an inclusive environment where everyone feels welcome, valued and empowered to bring their whole selves to work every day.
We are more than happy to work with you to provide reasonable adjustments to enable you to present your best self.
Not sure if you fulfil the full criteria for this role?
Regardless, we'd still like to hear from you!
We look forward to receiving your application via our online careers site, hearing your story and getting to know you better!
Application closing date: 1st November 2024 Your contact person BOC Limited, a Linde company Sean Hourihan or Jennifer Fox Any designations used of course apply to persons of all genders.
The form of speech used here is for simplicity only.
BOC Limited, a Linde company acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe.
The company is committed to technologies and products that unite the goals of customer value and sustainable development.